Background of the Company:

• Our client, an architectural, construction and interior outfit with the sole aim of providing highly specialized, value-added, integrated services for all major business market both private and public requires the services of a Front Desk Officer to join its team of experts who deliver exceptional services.

• Personality Type: Good looking, Presentable, Smart (Preferably Female for diversity purpose)

• Job location: Ikeja Lagos

• Job Purpose: To serve as the first point of contact and face of the company, receive visitors at the front desk by greeting and welcoming them as soon as they arrive at the office.

Key Responsibilities:

▪Welcome and attend to visitors and customers, determine nature and purpose of visit, and direct them to specific personnel.
▪Maintain a friendly and welcoming disposition at all times to internal and external clients
▪Build and foster a sustainable customer relationship with walk in clients.
▪Develop constructive and cooperative working relationships with colleagues.
▪Provide appropriate information about the company through face to face contact or
▪Handle customers’ complaints, questions or concerns and provide solutions or direct them to the appropriate department/team.
▪Work with the team to strategise improvement plan to enhance customer loyalty, repeat patronage etc.
▪Screen incoming calls and route themto the appropriate recipient.
▪Oversee the distribution and sorting of daily incoming and outgoing mails.
▪Receive and deliver messages in a timely manner.
▪File and maintain necessary recordsconversations in the official database for follow up actions and record purposes.
▪Transmit information or documents to customers, using computer, mail.
▪Maintain a high standard of behaviour and appearance at all times.
▪Coordinate front-desk stock and ensure availability of all necessary stationery and material e.g. pens, visitors forms, company’s brochures.
▪Oversee the cleanliness and tidiness of the front desk area at all the times.
▪Offer administrative support across the organisation.
▪Maintain office security by following basic safety procedures and access control by monitoring logbook, issue and retrieve visitors’ access badges.
▪Perform other duties as assigned from time to time


Qualification/Experience:

• Bsc or Masters in Business Management, Business Administration, Arts with 3 - 5 years working experience in office management, Receptionist, Front Office Representative or similar role
• Additional / Higher qualification can be an added advantage.


Core Skills:
• Smart, presentable and friendly attitude
• Proven office management and administrative skills
• Attention to details
• Ability to work independently and within a team environment
• Proactive with good decision making.
• Proficient in Microsoft Office Suites
• Analytical and multitasking skills
• Highly committed to work
• Excellent communication skills
• Good telephone etiquette.
• Good communication with active listening skills.
• Ability to multi-task, set priorities and manage time effectively.
• Relationship and Interpersonal skills.
• Customer service skills.
• Ability to deal with emergencies in a timely and effective manner,
• Hands-on experience with office equipment e.g. computer, printers
• Ability to be resourceful and proactive when issues arise.
• Excellent organisational skills.

Method of Application:

• Qualified candidates should send their CV to corporatehires01@gmail.com using the job title as subject of the mail on or before 14 February, 2020.
Please do not apply for this role if you do not meet the minimum requirements.



2) Background of the Company:

• Our client, a laundry and drycleaning outfit with the sole aim of providing top notch laundry services to its clients requires the services of a Front Desk Officer to join its team of experts who deliver exceptional services.

• Personality Type: Good looking, Presentable, Smart (Preferably Female for diversity purpose)

• Job location: Victoria Island, Lagos

• Job Purpose: To mann the drycleaning collection center and serve as the first point of contact to visitors at the front desk.

Key Responsibilities:
▪Welcome and attend to visitors and customers.
▪ Provide appropriate information about the company through face to face contact or telephone
▪Attend to clients’ enquiries on the laundry services available.
▪Collect and record garments from clients for drycleaning.
▪Appropriately tag the garments to each customer and send to the laundry for follow up action.
▪Update the payment record and remit payments accordingly.
▪Ensure prompt collection of cloths within the given time.
▪Maintain a friendly and welcoming disposition at all times to internal and external clients
▪ Build and foster a sustainable customer relationship with walk in clients.
▪ Develop constructive and cooperative working relationships with colleagues.
▪Maintain a high standard of behaviour and appearance at all times.
▪ Coordinate front-desk stock and ensure availability of all necessary stationery and material e.g. pens, visitors forms, company’s brochures.
▪Oversee the cleanliness and tidiness of the front desk area at all the times.
▪Perform other duties as assigned from time to time


Qualification/Experience:
• Bsc or Masters in Business Management, Business Administration, Arts with 3 - 5 years working experience in office management, Receptionist, Front Office Representative or similar role
• Additional / Higher qualification can be an added advantage.


Core Skills:
• Smart, presentable and friendly attitude
• Proven office management and administrative skills
• Attention to details
• Ability to work independently and within a team environment
• Proactive with good decision making.
• Proficient in Microsoft Office Suites
• Analytical and multitasking skills
• Highly committed to work
• Excellent communication skills
• Good telephone etiquette.
• Good communication with active listening skills.
• Ability to multi-task, set priorities and manage time effectively.
• Relationship and Interpersonal skills.
• Customer service skills.
• Ability to deal with emergencies in a timely and effective manner,
• Hands-on experience with office equipment e.g. computer, printers
• Ability to be resourceful and proactive when issues arise.
• Excellent organisational skills.

Method of Application:

• Qualified candidates should send their CV to corporatehires01@gmail.com using the job title as subject of the mail on or before 14 February, 2020.
Please do not apply for this role if you do not meet the minimum requirements.

I can perform all the job roles stated but I don't have 3-5 years experience as a Front desk officer. Should I apply?