Welcome, Guest: Register On Nairaland / LOGIN! / Trending / Recent / NewStats: 3,194,123 members, 7,953,479 topics. Date: Thursday, 19 September 2024 at 04:59 PM |
Nairaland Forum / Nairaland / General / Business / Jumia Sellers Beware: Jumia Employees Are Evil (1308 Views)
More Than 50% Of Jumia Sellers In Nigeria And Kenya Are Women Entrepreneurs / Jumia Sellers Community: Share Your Experience Selling On Jumia, It's Profitable / Learn Secret Hack On How To Make Your Jumia Store Profitable; For Jumia Sellers (2) (3) (4)
Jumia Sellers Beware: Jumia Employees Are Evil by Youngzedd(m): 11:49am On Feb 12, 2020 |
Issue sorted out. Jumia called. |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by LOGOBELT: 12:02pm On Feb 12, 2020 |
Youngzedd: Oga, having read what you wrote here, you are at FAULT! You bridged the Contract. Do you people read TERMS of Policies, Delivery Policies, Return Policies and FAQ, of a website before making an attempt to order from them? The agreement was at Location A and you were not there so you instructed the delivery man to bring to Location B. On what cost? Who will pay him for the relocation? Or do you think Jumia and Konga pay their Dispatcher Monthly? They pay them Per delivery. He brought it to the given address, now who will pay the cost of him bringing it to location B? I dont understand your point. I order and sell on Jumia too, so i know how this thing work, like i said Nigerians should learn to read a company's Terms of Services, Delivery Policies, Return and Refunds Policies. Some dont even know it exist. Now you tag them EVIL. Thats not fair to a business earning millions monthly 5 Likes 2 Shares |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by LOGOBELT: 12:11pm On Feb 12, 2020 |
And besides when an item is returned to a Merchant, for failed delivery JUMIA and KONGA doesnt charge the merchant for it. Jumia and Konga only charge merchant when an item is returned, if the item is faulty, different from the ordered item. So Oga i dont know where you got you fact. |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by Youngzedd(m): 12:12pm On Feb 12, 2020 |
LOGOBELT: FYI, he didn't bring it to the address, He called to arrange delivery. Just to let me know that He got my package for delivery. According to Jumia terms and conditions, they return item after it has stayed there for 5 days without successful delivery, see attached image. Saturday isn't a working day, if they actually wanted to deliver the package, it would have been on Monday or any other business day. If you check, Jumia operate of business day and Saturday is out of it. Note: The delivery guy didn't tell me that He won't delivery to the new address. Even on Sunday, I called him, He said it will be sorted out that it will be delivered on Monday to the office
|
Re: Jumia Sellers Beware: Jumia Employees Are Evil by Youngzedd(m): 12:16pm On Feb 12, 2020 |
LOGOBELT: The item was needed for something very import and that was why I ordered it. This act has actually messed things up for me, it is not just about the money. |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by LOGOBELT: 12:26pm On Feb 12, 2020 |
Youngzedd:You can't blame him, dispatcher delivers by Axis. Like a dispatcher might be given products to Ajah/Lekki Axis or Ikoyi/Obalende Axis only. I also heard they are given time to deliver task given to them, although i havent confirmed that. He might return to their store and tell them the customer us not available at the given address, and he is very RIGHT. The item will be tagged failed delivery. The best you would have done is to come meet him at the given location, thats if he doesnt want to come to where you gave him OR you reschedule the delivery time to Monday The second option is what i do alot, if am not available, I plead with the delivery man to reschedule to the next day. I swear he would have agreed and not have cancelled the order. Like i do, whenever i have an order from a customer on Jumia and Konga, and I deliver to Konga or Jumia for delivery to the customer, i always view the progress, how the item is moving from one station to another, most cases my order status will be "Rescheduling to next day delivery" Some "failed delivery", each time i have failed delivery item, i call the customer immediately to know what happened, thats how we know the truth. So you can reorder and if you are not available at that address, please reschedule and not instruct the dispatcher to bring to another location, though some dispatcher obliged, and thats if your delivery is their last delivery for the day. |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by Youngzedd(m): 12:46pm On Feb 12, 2020 |
LOGOBELT: Check my previous response. I updated it. According to Jumia terms and conditions, He is to deliver the package on working days not weekend. Also He is to attempt delivery 3 times in 5 days before they can cancel the order. How can I meet with the guy who keep posting me, "I will get back to you"? He didn't turn down coming to the address I sent to him.
|
Re: Jumia Sellers Beware: Jumia Employees Are Evil by LOGOBELT: 5:46pm On Feb 12, 2020 |
Youngzedd: I don tire 1 Like |
Re: Jumia Sellers Beware: Jumia Employees Are Evil by Youngzedd(m): 10:40pm On Feb 12, 2020 |
LOGOBELT: |
(1) (Reply)
American Used Samsung Galaxy Phones And Uk Used Iphones For Sale / Step By Step Method On How To Make Money As An Affiliate Marketer / Forex: Gambling Or Business?
(Go Up)
Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health religion celebs tv-movies music-radio literature webmasters programming techmarket Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10) Nairaland - Copyright © 2005 - 2024 Oluwaseun Osewa. All rights reserved. See How To Advertise. 42 |