Job Summary
A firm in the ICT sector seeks qualified candidates to fill this role

Job Description:
Attending to Merchants’ complaints.
Attending to Acquirers’ Complaints.
Delivering Training to Banks/other clients in respect to POS terminal Setup/Support
Carrying out Technical Upgrade on assigned Terminals where the need arises.
Retrieval of POS terminals from Merchants location as advised by the Acquirer.
Preparing and sending of weekly Support Report as completed for assessment
Phone calls to active merchants and most especially inactive merchants for possible help/support services


Candidate Requirements
ND/HND
Technical and analytical skills.
1-2 years Field Services experience.
Proficiency in English.
Ability to work independently.
High work standards and quality.
Initiative and motivation.
Plans and organizes work effectively.
Strong communications-, listening- and interpersonal skills.
Good Customer skills; deals tactfully and effectively with differences of opinion.
Excellent written and verbal communication skills and leadership skills
Commitment, willingness to learn, and a desire to work in a dynamic growing environment

Benefits:
Medical Aids, Bonus etc

Send CV with the Job Tiltle as subject hrm.consult123@gmail.com