Description

Proxynet Communications is an Information Technology Company focusing on Systems Integrations, Network Security / disaster recovery Solution, Enterprise Software Solutions. Our businesses are strongly channeled to providing integrated, turnkey, technology solutions to the financial, manufacturing, telecommunications, government, Oil and blue chip sectors in Nigeria. Nigeria with a population of 150 million people is a large and an emerging market for the IT Industry, so we have strategically positioned ourselves to be one of the leading major players in this global Information Technology Re-engineering. Our suite of integration services takes you from concept to results.

Qualification: BA/BSc/HND

Experience: 4 – 5 years

Job Field: Administration / Secretarial , Customer Care

Responsibilities

Greet guests and provide them with superb customer service.
Ensure the reception is neat, presentable, and equipped with all the necessary supplies
Answer all client questions and incoming calls.
Redirect phone calls to the appropriate department and take down messages.
Accept all letters and packages, and distribute them to their appropriate departments.
Monitor, organize and forward emails.
Maintain records and files.

Requirements for Minimum years of experience
4

Qualifications
B.Sc

Other Requirements

Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Good Social Media Management Skills
Good Use of Office Package
Familiar with CRM systems and practices
Customer orientation and ability to adapt / respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize and manage time effectively
Good Computer Skills
B.Sc Degree in any discipline. Customer Service certification would be an added advantage
Must have 4 to 5 years working experience.
Must reside in Lagos and on the Mainland
Only Female and must reside in Lagos.

NB: Interested and qualified candidates should send their Resume clearly indicating the “Job Title” as subject of the email.

Click Here to Apply: https://9jahustler.com/job/proxynet-communications-limited-lagos-full-time-customer-service-officer-front-desk-urgently-in-need/