Field Operations Associate

About SAJA

SAJA is building a network of last-mile mobile enabled services. Our aim is to provide access to everyday services such as Phone Charging, Airtime, Bill Payments, and other mobile-enabled services at their doorstep.

Requirements
We're looking for dedicated, organised and articulate Field Operations Associates (riders) to work with us in Ojodu-Berger, Lagos. Working as a self-motivated person, and as part of the wider operations team, you will spend all of your time ‘in the field’ providing our services to the public.

Qualifications Required
Must Be a female over 18yrs.
Minimum of OND in any discipline.
<1 year of experience as a marketer or customer service in any industry is an added advantage.
Must be a resident in Lagos and reside within Ojodu Berger and it’s environs
Have a valid Govt Identity (NIN, Drivers’ Licence, Passport, Voters card)

Responsibilities
Pickup and Delivery of Saja stations
Re-charging batteries and ensuring you have the appropriate items
Troubleshoot technical issues (note: this isn’t a ‘technical’ role - you just need to be able to follow a process)
Clearly communicating technical issues and escalations to the Saja Operations and Tech teams
Explaining/Selling the Saja services to the public
Managing and maintaining excellent professional working relationships with every stakeholder

You will need to
Supply your own transport - ideally via public transportation or private vehicle
Be highly professional, organised, outgoing and friendly
Be able to communicate clearly and simply - not get flustered in situations involving ‘technology’
Have common sense and be able to operate independently


In return you will receive:
Full-time Compensation
Performance bonus will be paid
Be able to provide a service to a fast-growing, interesting and engaging people
Work with highly motivated and supportive colleagues
Be treated in a professional and respectful way
and a chance to change the world!

How to Apply
Please send your CV with the subject - SAJA - Pilot Vacancy to work@sajastation.com

Deadline: Friday, March 2020