A Chinese government regulatory group said today that it has launched an investigation into Bioeasy, a coronavirus test kit maker that sent supplies to Spain, that were later recalled

Yesterday, the Spanish government said it was recalling 9,000 kits after finding the results to be “unreliable.”

Bioeasy posted a statement on its WeChat social media account today, saying the nasopharyngeal swab samples might have been sampled and extracted and handled without strictly following the company's instructions, which reduced the accuracy.

The company added that it didn’t communicate instructions well with its customers.

https://edition.cnn.com/world/live-news/coronavirus-outbreak-03-27-20-intl-hnk/h_de9638b76fea3f34ba7ceecbefa3fe60?utm_term=link&utm_medium=social&utm_source=twCNNi&utm_content=2020-03-27T06%3A22%3A21

@NCDCgov should not rely 100% on these Chinese test kits sent by Jack Ma. Although, he meant well but these Chinese test kits have been proven unreliable often causing wrong results.
It probably contributed to the rising cases that we see in Italy today

... blaming the customer's handling

This is what you get when you cannot do anything for yourself as a country