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Job Interview With Capital Express Ltd Customer Service Rep. / Ikeja Electricity Distribution Company Customer Service Rep. Recruitment / MTN Customer Service (2) (3) (4)
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Customer Service by Yoyobravo: 4:15pm On Apr 08, 2020 |
Customer Service Representative Responsibilities • Maintaining a positive, empathetic and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support. Qualification: (OND/BSC/HND) Male or female 0 - 3 years’ Experience Interested candidate should send CV to recruitment@fortknoxoutsourcing.com 1 Like |
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