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Is This Fault From My Site Or My Host? - Webmasters - Nairaland

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Is This Fault From My Site Or My Host? by Offpoint: 12:12pm On May 16, 2020
Good day webmasters, I am having some serious issues with my wordpress site. It takes forever to load a page and I keep receiving INTERNAL SERVER ERROR.
To load my dashboard is serious headache, it could take 5 minutes. I have disable all plug ins and switch to default theme, still no single improvement.

I Used Nigeria hosting and bought the highest plan they have, which is almost 25k.

Please can anyone suggest what could be the problem?
After trying everything possible and not seeing solution, I am beginning to suspect the problem lies with my hosting company
Re: Is This Fault From My Site Or My Host? by RealLordZeus(m): 12:18pm On May 16, 2020
Offpoint:
Good day webmasters, I am having some serious issues with my wordpress site. It takes forever to load a page and I keep receiving INTERNAL SERVER ERROR.
To load my dashboard is serious headache, it could take 5 minutes. I have disable all plug ins and switch to default theme, still no single improvement.

I Used Nigeria hosting and bought the highest plan they have, which is almost 25k.

Please can anyone suggest what could be the problem?
After trying everything possible and not seeing solution, I am beginning to suspect the problem lies with my hosting company
Hosting problem then
Re: Is This Fault From My Site Or My Host? by liltee123(m): 12:19pm On May 16, 2020
Which hosting provider are you using?
Re: Is This Fault From My Site Or My Host? by solexadex(m): 12:21pm On May 16, 2020
It's not hosting problem, but your WordPress site,

To be sure: backup the entire file and just upload a single html file with small text, if it comes up, then it's ur wordpress that's having issues.
Re: Is This Fault From My Site Or My Host? by Offpoint: 12:28pm On May 16, 2020
RealLordZeus:

Hosting problem then
reaching my host now is problem, they have not been online lately.

I have tried testing the site speed on speed testing website, non of them was successful... they can't reach my site

its really frausrating
Re: Is This Fault From My Site Or My Host? by RealLordZeus(m): 12:33pm On May 16, 2020
Offpoint:

reaching my host now is problem, they have not been online lately.

I have tried testing the site speed on speed testing website, non of them was successful... they can't reach my site

its really frausrating
Try changing php version to higher version

This may likely be the issue if u started experiencing the issue after upgrading your WordPress script.

Set to 7.2/7.3
Re: Is This Fault From My Site Or My Host? by Jezking(m): 12:44pm On May 16, 2020
Could be from anywhere. Copy everything out and take it down the entire thing then try free hosting with your domain name. If it works, then you know its hosting, otherwise you know what to do.
Also try to host another free domain name on the hosting server that's if you can. If it works then just know its from wordpress
Re: Is This Fault From My Site Or My Host? by Offpoint: 1:00pm On May 16, 2020
RealLordZeus:

Try changing php version to higher version

This may likely be the issue if u started experiencing the issue after upgrading your WordPress script.

Set to 7.2/7.3
My php is set at 7.2

7.3 is giving error on my site.
Re: Is This Fault From My Site Or My Host? by Offpoint: 1:11pm On May 16, 2020
Jezking:
Could be from anywhere. Copy everything out and take it down the entire thing then try free hosting with your domain name. If it works, then you know its hosting, otherwise you know what to do.
Also try to host another free domain name on the hosting server that's if you can. If it works then just know its from wordpress
I running the latest wordpress... I have deleted all plug ins and left with the default theme.....

One thing i observe on my cpanel under the statistics. CPU usage is showing 100% usage, that's my i will receive INTERNAL SERVICE ERROR. When the usage drop to at least 97% the site will start loading and at snail speed
Re: Is This Fault From My Site Or My Host? by Jezking(m): 1:41pm On May 16, 2020
Offpoint:

I running the latest wordpress... I have deleted all plug ins and left with the default theme.....

One thing i observe on my cpanel under the statistics. CPU usage is showing 100% usage, that's my i will receive INTERNAL SERVICE ERROR. When the usage drop to at least 97% the site will start loading and at snail speed

sorry eh did you greet your village priest last christmas smiley cheesy
Re: Is This Fault From My Site Or My Host? by RealLordZeus(m): 1:42pm On May 16, 2020
Offpoint:

I running the latest wordpress... I have deleted all plug ins and left with the default theme.....

One thing i observe on my cpanel under the statistics. CPU usage is showing 100% usage, that's my i will receive INTERNAL SERVICE ERROR. When the usage drop to at least 97% the site will start loading and at snail speed
Well you already have your answers then!
The error was caused by high CPU usage, you only need to figure what's causing that and get it fixed.
Option A: Hosting related issue, since it's a shared hosting, one or other domain on your server may be monopolizing resources and the fix for that will be to get a new hosting services.

Option B: Files/wordpress related issue, the probability of having this is very low since you said you have deleted all plugins and switch to default, however you may also if you have other installations on the server like a trial script or something when you are developing it, if so delete those scripts along with their database.

Option C: Traffic surge, you may have sudden traffic surge from different source which has heavy toll on your server, try to look into your stats to see how legit your traffic are.

Option D. Hacker /Bots activities, spam bots, ddos are also other causes that might eat up your resources, try to check your stats as said above to see where your traffic are mostly coming from to know hoe to fix those.
Re: Is This Fault From My Site Or My Host? by Offpoint: 1:51pm On May 16, 2020
RealLordZeus:

Well you already have your answers then!
The error was caused by high CPU usage, you only need to figure what's causing that and get it fixed.
Option A: Hosting related issue, since it's a shared hosting, one or other domain on your server may be monopolizing resources and the fix for that will be to get a new hosting services.

Option B: Files/wordpress related issue, the probability of having this is very low since you said you have deleted all plugins and switch to default, however you may also if you have other installations on the server like a trial script or something when you are developing it, if so delete those scripts along with their database.

Option C: Traffic surge, you may have sudden traffic surge from different source which has heavy toll on your server, try to look into your stats to see how legit your traffic are.

Option D. Hacker /Bots activities, spam bots, ddos are also other causes that might eat up your resources, try to check your stats as said above to see where your traffic are mostly coming from to know hoe to fix those.
Honestly I think is from y host...
I think the problem is option A.

I have not launch the site yet, so traffic can't be a problem now
I have scanned the site with a premium security plugin and no thread was found.
there is no trial script.... in fact all my plug ins are premium

I have contacted my host, I waiting for their replies.

Thanks boss for taking your time to respond to me.
Re: Is This Fault From My Site Or My Host? by Offpoint: 1:54pm On May 16, 2020
Jezking:


sorry eh did you greet your village priest last christmas smiley cheesy
I buy dey idiot 25 gallon of ogorogrin i wonder if da 1 no reach am
Re: Is This Fault From My Site Or My Host? by SConnect: 2:58pm On May 16, 2020
Offpoint:

Honestly I think is from y host...
I think the problem is option A.

I have not launch the site yet, so traffic can't be a problem now
I have scanned the site with a premium security plugin and no thread was found.
there is no trial script.... in fact all my plug ins are premium

I have contacted my host, I waiting for their replies.

Thanks boss for taking your time to respond to me.

I'd go with Option D or a bad config in your host's web server (very likely).

Cheers!

Re: Is This Fault From My Site Or My Host? by bedfordng(m): 3:12pm On May 16, 2020
Offpoint:
Good day webmasters, I am having some serious issues with my wordpress site. It takes forever to load a page and I keep receiving INTERNAL SERVER ERROR.
To load my dashboard is serious headache, it could take 5 minutes. I have disable all plug ins and switch to default theme, still no single improvement.

I Used Nigeria hosting and bought the highest plan they have, which is almost 25k.

Please can anyone suggest what could be the problem?
After trying everything possible and not seeing solution, I am beginning to suspect the problem lies with my hosting company
haha. the same issue I had with one of my site with a Nigerian host. don't bother patronizing all this Nigerian host that is advertising their packages on nairaland, even the ones that will sweet talk you on this thread they will all fail you.

that is how one of them which I don't want to mentioned their name suspended the site because of CPU usage. they were suggesting vps plan which roughly would cost me 160k per year to run the site.

I had to run because it was obvious they were taking advantage thinking I was a novice in stuffs like this.

so I ported to expensive foreign shared hosting thinking it will fix the issue but still same and even worse.

I had no choice than to opt for vps which I saw a huge difference between shared host and vps. it was all clear.

the site that is taking forever to display WordPress dashboard become so fast that I had to give up on shared hosting, whether Nigerian or foreign, don't use shared hosting on blogs with traffic going to 1k and above especially Nigerian hosting as they will put you together with 1 million users on one server which causes problem on your site because other website is using the resources with you.

so instead of you to share 4 GB ram vps server with 1 million users, why not use all those ram for your site with vps. trust me you will see the difference is clear.

although there are some steps I took to migrate the site to vps which also made some changes to the performance because I noticed some stuffs were running in the background which was from the formal host. so I had to just import the database and images and did some tweaking.
Re: Is This Fault From My Site Or My Host? by bedfordng(m): 3:17pm On May 16, 2020
Offpoint:

I running the latest wordpress... I have deleted all plug ins and left with the default theme.....

One thing i observe on my cpanel under the statistics. CPU usage is showing 100% usage, that's my i will receive INTERNAL SERVICE ERROR. When the usage drop to at least 97% the site will start loading and at snail speed
some stuffs are running in the background .

once your site started hitting CPU usage of 100% and inode number processes 100%, then you need to switch else the site will keep having 503 server error.
Re: Is This Fault From My Site Or My Host? by Offpoint: 3:53pm On May 16, 2020
bedfordng:
haha. the same issue I had with one of my site with a Nigerian host. don't bother patronizing all this Nigerian host that is advertising their packages on nairaland, even the ones that will sweet talk you on this thread they will all fail you.

that is how one of them which I don't want to mentioned their name suspended the site because of CPU usage. they were suggesting vps plan which roughly would cost me 160k per year to run the site.

I had to run because it was obvious they were taking advantage thinking I was a novice in stuffs like this.

so I ported to expensive foreign shared hosting thinking it will fix the issue but still same and even worse.

I had no choice than to opt for vps which I saw a huge difference between shared host and vps. it was all clear.

the site that is taking forever to display WordPress dashboard become so fast that I had to give up on shared hosting, whether Nigerian or foreign, don't use shared hosting on blogs with traffic going to 1k and above especially Nigerian hosting as they will put you together with 1 million users on one server which causes problem on your site because other website is using the resources with you.

so instead of you to share 4 GB ram vps server with 1 million users, why not use all those ram for your site with vps. trust me you will see the difference is clear.

although there are some steps I took to migrate the site to vps which also made some changes to the performance because I noticed some stuffs were running in the background which was from the formal host. so I had to just import the database and images and did some tweaking.
feel frustrated right now after reading this... i have already spent a lot of money.

boss how much is the vps hosting please? please the tricks with me
Re: Is This Fault From My Site Or My Host? by bedfordng(m): 3:58pm On May 16, 2020
Offpoint:

feel frustrated right now after reading this... i have already spent a lot of money.

boss how much is the vps hosting please? please the tricks with me
the vps plan is not cheap though due to buying both vps and cpanel license. you can get in touch with me via WhatsApp or Facebook contact below on my nairaland signature
Re: Is This Fault From My Site Or My Host? by Offpoint: 4:21pm On May 16, 2020
bedfordng:
the vps plan is not cheap though due to buying both vps and cpanel license. you can get in touch with me via WhatsApp or Facebook contact below on my nairaland signature
Is 'wordpress hosting' advisable?
Re: Is This Fault From My Site Or My Host? by Jezking(m): 1:40am On May 17, 2020
Offpoint:

I buy dey idiot 25 gallon of ogorogrin i wonder if da 1 no reach am

maybe ooh, go visit am again. Carry infinity gallon go this time so him go free you for life grin
Re: Is This Fault From My Site Or My Host? by Jezking(m): 1:45am On May 17, 2020
Offpoint:

feel frustrated right now after reading this... i have already spent a lot of money.

boss how much is the vps hosting please? please the tricks with me

wait guy are your pictures on the hosting platform or on a cloud?
Re: Is This Fault From My Site Or My Host? by Offpoint: 2:08am On May 17, 2020
Jezking:

wait guy are your pictures on the hosting platform or on a cloud?
On the hosting platform
Re: Is This Fault From My Site Or My Host? by Jezking(m): 8:52am On May 17, 2020
Offpoint:

On the hosting platform

Try cloudinary or just any other cloud to host your media files... An idea from my friend
Re: Is This Fault From My Site Or My Host? by Offpoint: 8:58am On May 17, 2020
Jezking:


Try cloudinary or just any other cloud to host your media files... An idea from my friend
Hope it won't be expensive? I can't afford to run 2 different host simultaneously.
Re: Is This Fault From My Site Or My Host? by Jobola1: 11:43am On May 17, 2020
Them go soon scam this OP a second time grin grin grin
Re: Is This Fault From My Site Or My Host? by Jezking(m): 6:18pm On May 17, 2020
Offpoint:

Hope it won't be expensive? I can't afford to run 2 different host simultaneously.

They give you about 5GB free and you get 1GB each time you share their page on social media... Thats what I use for almost all the sites I've worked on and I've never even paid for space and its 2years already.

Their media optimization and compression is sweet and doesn't reduce quality @all
Re: Is This Fault From My Site Or My Host? by hostkobo(m): 8:38pm On May 17, 2020
Offpoint:
Good day webmasters, I am having some serious issues with my wordpress site. It takes forever to load a page and I keep receiving INTERNAL SERVER ERROR.
To load my dashboard is serious headache, it could take 5 minutes. I have disable all plug ins and switch to default theme, still no single improvement.

I Used Nigeria hosting and bought the highest plan they have, which is almost 25k.

Please can anyone suggest what could be the problem?
After trying everything possible and not seeing solution, I am beginning to suspect the problem lies with my hosting company

Abeg, what's the name of this your Nigerian host?

Regards
HK
Re: Is This Fault From My Site Or My Host? by Offpoint: 6:39pm On May 18, 2020
Jezking:


They give you about 5GB free and you get 1GB each time you share their page on social media... Thats what I use for almost all the sites I've worked on and I've never even paid for space and its 2years already.

Their media optimization and compression is sweet and doesn't reduce quality @all
Their name please
Re: Is This Fault From My Site Or My Host? by Offpoint: 6:42pm On May 18, 2020
hostkobo:

Abeg, what's the name of this your Nigerian host?
Regards HK
I wouldn't want to review their identity on public forum.
Re: Is This Fault From My Site Or My Host? by hostkobo(m): 9:01pm On May 18, 2020
Offpoint:

I wouldn't want to review their identity on public forum.

You don't want to reveal their identity? If they had done you wrong, you are helping them and us by telling us their name. Themselves will shape up.

Regards HK
Re: Is This Fault From My Site Or My Host? by Jezking(m): 9:20pm On May 18, 2020
Offpoint:
Their name please
I said it already... Cloudinary
Re: Is This Fault From My Site Or My Host? by CallMeDrino: 1:56am On May 19, 2020
Offpoint:

Honestly I think is from y host...
I think the problem is option A.

I have not launch the site yet, so traffic can't be a problem now
I have scanned the site with a premium security plugin and no thread was found.
there is no trial script.... in fact all my plug ins are premium

I have contacted my host, I waiting for their replies.

Thanks boss for taking your time to respond to me.

Why would anyone go for a Nigerian hosting though ... Imagine having to wait for days to get a reply.

You can buy domain from Nigerian company but not hosting

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