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Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. - Phones - Nairaland

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Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 8:49pm On May 20
This thread will make more sense to those who have need for a lot of data, (heavy data users).
Like me, they will probably agree that the Nigerian unlimited data as advertised by all the ISPs are a sham of some sort.

Why do people have to pay heavy for an advertised product only to be deceived by poor speed, poor equipment or even the worst one - speed throttling - Can you even believe it?
So I have tried a few of these providers and I think I'm truly disappointed.

First of, whilst in South Africa I found out I could select speed and pay for unlimited data without any throttling back. I paid as low as the equivalent of N7,500 per month and didn't pay for equipments as long as I renewed monthly.
In the UK, infact that one is going too far, because inside the buses and malls the free internet is unlimited although subject to usage policies to prevent fraud.

Back home in Nigeria, maybe there's something I need to be made to understand but all the service providers never give you actual value for money paid.

1. Spectranet was my first port of call, and I am made to pay an amazing N18,500 for the unlimited gold plan, which actually is beautiful till you hit the 100GB limit then you are throttled back. The catch is that, the data seems to run faster than expected and when you accost customer service and ask for a breakdown you realize you were truly duped but nothing is done. That company needs to be checked.

2. Ntel became an option but there customer experience and speed are nothing to write home about. I stand corrected! But ntel for the basic user, might make sense, but definitely not for the heavy users, the best I have gotten on ntel is close to 2mbps. (Not even perfect for Netflix streaming.) The new one they are doing is asking you to renew subscription via there staff. Feels like a scam.

3. Swiftng is now making their unlimited plan with a 3mbps come at a whopping N24k! Imagine! It's outrageous how they make so much money from something that should be more affordable. Their service can also be apologetic.

If you have tried smile network or other providers, please share your experience, I hear in Lagos Wifi.com.ng is a horrible experience as well.

I believe the NCC should wake up to doing their job and make it a better experience for the users. The mobile providers have good speed but you pay out of your nose if you need to use heavy data, never a good idea for heavy users.

My opinion!

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Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by sanemind2(m): 8:53pm On May 20
Haa....your own is better na 2Mbps mine is 400kb
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 8:55pm On May 20
That was a one time experience!
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by atiku4President: 8:56pm On May 20
NCC? That must be a dream. When regulators are heavily compromised what do you expect? No body is patriotic enough to stand with poor consumers. I got unlimited package from smile at N20, 270 and the speed is horrible.

6 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by sanemind2(m): 9:00pm On May 20
Mtn and Glo are on top of the list for speed but the are not truely unlimited
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 9:01pm On May 20
Then there should be a way to bring the regulators to book, even if we have to use social media as a tool against them. It's getting out of hand, the country is hard as it is and corporate giants are still milking the average to low people.

6 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 9:03pm On May 20
I hear lots of complaints about Mtn's data zapping off, airtel is pretty fast on 4g I clocked 6mbps

3 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by budaatum: 9:09pm On May 20
Lack of infrastructure, really. UK, for instance, built fibre on telephone in every house, while Nigeria, I hear, never had up to 100k landlines.

Below is what 12k buys, unlimited.

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Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by RangeCars(m): 9:09pm On May 20
I feel you bro, I have used Wifi.com.ng (worst speed ever), after buying their device for 45k, and 3 months of slow speed afterwards, I was told that the device they issued to me is bad and that I should pay another 45k for a new set of device? Who does that

Smile never left a smile on my face, they only enjoy your renewals.

Spectranet is a living day thief, I renewed my Gold Plan and less than 4days, I was told I had used 100gb, I called customer care I was told by their calculation I had used 42gb, they asked me to write a mail to their customer care, for more than 3weeks, am still expecting a reply.......

In 2 days now they will start calling me to renew my package?

ISPs in Nigeria are the thieves ! They simply don’t care, all they want is to get you to renew.

7 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Queenttoast01: 9:12pm On May 20
Nice thread tho lalasticlala is on leave grin
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 9:15pm On May 20
@budaatum I am officially jealous of that speed, all that for 12k? Na wa o! Naija which way?

6 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 9:16pm On May 20
@RangeCars very true bro!
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by budaatum: 9:34pm On May 20
markt:
@budaatum I am officially jealous of that speed, all that for 12k? Na wa o! Naija which way?
I feel you, but do not despair. When we do what nations with that speed has done, we too shall have speeds even faster than they have.

2 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Kinematics: 9:42pm On May 20
This is nothing new. It has been so in developed countries since. Our unlimited has always been a scam.
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by markt: 9:49pm On May 20
Always extorting the masses, I remember back in the days when emails were introduced as a thing, to send an email or reply to an email was N150, to open the email box was the same charge and that didn't include paying for internet access at a cafe.

3 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by KrazyDave16(m): 9:51pm On May 20
budaatum:
Lack of infrastructure, really. UK, for instance, built fibre on telephone in every house, while Nigeria, I hear, never had up to 100k landlines.

Below is what 12k buys, unlimited.

Funny part is in some areas, the fiber optics cables were destroyed and till now they've not been fixed.

1 Like

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Gosj01(m): 10:54pm On May 20
Nothing is unlimited in Nigeria!

The hard lesson Nigeria ISP's has taught me.
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by jesmond3945: 10:56pm On May 20
My concern Op is how does one invest in ISP business?

6 Likes 1 Share

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Alfred234(m): 12:06am On May 21
Ntel is truly unlimited but their internet speed is slow, same with their customer service.

1 Like

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Nickshrapnel(m): 5:23am On May 21
Nigeria still have a long way to go, even the 3G in America is faster than Nigeria’s 4G. The best I got in Nigeria is 4mb/s at midnight

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Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by PreciousDev(m): 6:38am On May 21
I heard TIZETI is the best
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by NinjaMetahuman: 7:20am On May 21
PreciousDev:
I heard TIZETI is the best
there is nothing like the best isp in Nigeria.. just the ones that serve your own immidiate needs at a particular location.


Op, the problem with internet in Nigeria has always been infrastructure.
Nobody is willing you sink his money into Nigeria. Only wired internet is cheap in most advanced countries. Wireless is still expensive. And Nigeria doesn't have infrastructure to support wired internet like LAN or fiber optics.

Companies with a lot of money who can invest heavily (e.g MTN Airtel and to some extent glo,) are already satisfied with current state of things where they can give shitty services and still make lot of money.. who would wanna change that, really?


All small companies like spectranet, swift etc don't have enough to invest in communication infrascture and banks won't loan them the same amount of money they would loan the likes MTN because of risks.


Either way, Nigeria is bleeped when it comes to Internet unless we can get some of the big boys in developed countries like TMobile, verizon, etc to come and invest here which I doubt they want to do.

Only solutions now is cheaper internet from somewhere else.
If internet infrastructure somehow gets cheap. Which I doubt will ever happen. Or
We have more projects like Tesla starlink.. if elon doesnt abandon the project like most other projects, it looks really promising.

But dude gets bored easily so he might do it half asses as usual.

10 Likes 2 Shares

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by AngryIgboMan: 7:38am On May 21
If it were the days when our "boys" were active releasing cheats on daily basis... Who cares about isps?

The days of....

Solibay

Tweakware

Guruslodge

Babadinho

Mandinho

Etc


Also not forgetting days of Nokia PC suite with Java Phones.

Chai.... How I miss those days.

12 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by michlins(m): 8:11am On May 21
Wireless internet is expensive everywhere in this world. What we need is for government to allow investors into the sector and reduce all these restrictions. For instance there was a time that Airtel had a plan, #50 for one hour but NCC stopped such. Including that MTN midnight plan. Allow those networks to compete the best way they can and believe me, it will spur them into investing everything they have and consumers will enjoy

2 Likes

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by adzone: 9:34am On May 21
It's quite unfortunate that our data providers have not improved in that aspect despite many years of operation.


Advertise your products and services on www.adzone.ng for free and reach more people in nigeria

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Greatzeus(m): 9:49am On May 21
budaatum:
Lack of infrastructure, really. UK, for instance, built fibre on telephone in every house, while Nigeria, I hear, never had up to 100k landlines.

Below is what 12k buys, unlimited.
Bros,I believe they use 4g in London right? We have 4g in Nigeria too,so how come they got this kind of speed there when we get 2-6Mps here in Nigeria on 4g?
Are there different 4g or what? Or did our ISP intentionally reduce the speed or something?
I don't get it at all.

1 Like

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by michlins(m): 9:59am On May 21
Greatzeus:

Bros,I believe they use 4g in London right? We have 4g in Nigeria too,so how come they got this kind of speed there when we get 2-6Mps here in Nigeria on 4g?
Are there different 4g or what? Or did our ISP intentionally reduce the speed or something?
I don't get it at all.
infrastructure. Unlike UK, many people are connected to one cell tower.

1 Like 1 Share

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by DaFuhrer(m): 10:10am On May 21
RangeCars:
I feel you bro, I have used Wifi.com.ng (worst speed ever), after buying their device for 45k, and 3 months of slow speed afterwards, I was told that the device they issued to me is bad and that I should pay another 45k for a new set of device? Who does that

Smile never left a smile on my face, they only enjoy your renewals.

Spectranet is a living day thief, I renewed my Gold Plan and less than 4days, I was told I had used 100gb, I called customer care I was told by their calculation I had used 42gb, they asked me to write a mail to their customer care, for more than 3weeks, am still expecting a reply.......

In 2 days now they will start calling me to renew my package?

ISPs in Nigeria are the thieves ! They simply don’t care, all they want is to get you to renew.


Drag them on Twitter with and tag your tweets with trends. They will provide solution immediately. It has worked for me many times

1 Like

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Degrezhaa: 10:13am On May 21
I have said times without number that our ISP are thieves, all they do is take our money without giving a bleep
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by Greatzeus(m): 10:18am On May 21
michlins:
infrastructure. Unlike UK, many people are connected to one cell tower.
Oh ok, thanks

1 Like

Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by stephany007: 11:55am On May 21
You guys should try fibreone broadband those guys are doing well in lagos big time
Re: Nigerian Internet Service Providers (isps) And The Unlimited Data Sham. by budaatum: 12:02pm On May 21
Greatzeus:

Bros,I believe they use 4g in London right? We have 4g in Nigeria too,so how come they got this kind of speed there when we get 2-6Mps here in Nigeria on 4g?
Are there different 4g or what? Or did our ISP intentionally reduce the speed or something?
I don't get it at all.
There must be different 4g, though what I posted was broadband/Wi-Fi and not 4g which is often slower.

I've posted my 4g speed and some available WiFi speeds. The large market and fierce competition keeps price down and there's lots of price comparison sites to help customers.

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