Are you an individual who pays attention to his/her skincare products and can act as an advisor to others in-other to meet a company’s sales objective, by offering personalized customer service & maintaining long-lasting relationships with potential and existing customers?
Our client, a top player in the cosmetics industry is currently looking for individuals that can attend to their customers, sell the appropriate company products, and deliver exceptional customer service experience.

Job Summary:
Supports the outlet manager to grow sales through a focus on excellent customer service and relationship management. Act as a beauty and luxury lifestyle products consultant to walk-in customers in assigned outlets.

PERKS
Attractive Remuneration
HMO
Pension
Proximity to your place of residence will be considered.


Duties and Responsibilities
• Acts as advisor or consultants to walk-in customers and over-the-phone customers.
• Provide friendly, efficient service to all walk-in customers.
• Offer information about merchandise selection to help customers choose wisely.
• Have deep product knowledge and exhibit familiarity with all product information.
• Actively listen to customers and then provide them with solutions that are exactly what they need.
• Excite customers about how new products can enhance their lives.
• Assist customers by suggesting additional merchandise that compliments their selections.
• Assist in pricing merchandise, markdowns, restocking, and other retail-related duties.
• Be able to effectively handle customer service issues.
• Assist and maintain visual merchandising and selling floor standards.
• Know and use promotional event information to maximize sales.
• Assist in the preparation of periodic physical inventory exercises.
• Be able to use PoS Systems for sales & other check-out functions
• Support Outlet Manager to execute the display and maintenance of off-shelf merchandise.


Requirement

• Bachelor’s degree
• 1-3 years of experience working in a luxury service retail environment, or other Customer service experience and/or retail sales experience.
• Strong communication skills. Both written and verbal communication
• Bilingual+ English Speaker, Preferred. A polyglot with high fluency in English
• Good reporting skills.
• Ability to work a full-time flexible schedule, including some early morning and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise.
• Strong presentation skills
• Deep Knowledge of the different product categories & brands

Interested candidate should apply through;
https://forms.gle/gJLSCXpY5WcmnMYv5