Dear all,

RE: Leadership and Management Skills for New Managers and Supervisors

FineResults Research Services would like to invite you to high impact training on Leadership and Management Skills for New Managers and Supervisors to be held in Nairobi from 07th-11th September 2020

COURSE PROFILE

Course Name: Leadership and Management Skills for New Managers and Supervisors

Date: 07th-11th September 2020

Duration: 5 Days

Venue: FineResults Research Training Centre, Nairobi, Kenya

Cost: USD 800

Online Registration: REGISTER HERE

INTRODUCTION
This training course provides an understanding of the issues which allow for effective management and supervision, such as proactive planning, understanding of customer relations, effective time management, proper communication and understanding human interaction, helping new managers /supervisors know how to use productive leadership and management techniques.

DURATION
5 Days

COURSE OBJECTIVES
At the end of this training, participants will:
• Understand and develop skills necessary for new managers/supervisors
• Learn the importance of managing with strategic thinking
• Learn how to set goals and plan effectively and efficiently
• Develop ability to establish a customer focus in management
• Develop positive interpersonal techniques for better people relationships
• Improve their ability to make higher quality decisions
• Apply concepts of team building, team performance and motivation
• Learn how to establish and maintain time management techniques
• Understand the role of stakeholders and learn techniques of stakeholder management
• Understand how to develop productive communication techniques
• Understand the importance of performance standards, goals and objectives
• Develop improvement plans to accomplish work and improve performance

COURSE OUTLINE
Module 1 - Leadership Skills Required of a New Manager / Supervisor
• Identification of management and supervisory leadership skills
• Challenges supervisors face in dynamic, changing organisations
• Identifying the life cycle of organisations
• The role of leadership in today’s successful organisations
• Understanding the role of strategic management in leadership
• The importance in leadership of a customer focus

Module 2 - Importance of Goal Setting and Planning Management for a Manage / Supervisor
• Developing goals and objectives that align with the company’s business plan
• Developing a concept of planning based on standardised principles
• Identifying the role of stakeholders in effective planning
• Using a planning process to set planning goals and get work started
• Integrating initiating objectives, scope, work structure and management planning

Module 3 - Time Management and Communication as Effective Disciplines for New Managers / Supervisors
• Determining how person’s style of work affects time management
• Using a process to identify time issues and solutions to the issues
• Learning how empowerment is used in time management
• Importance of leadership and communication methods
• Learning the impact of verbal and non-verbal communication
• Developing an active listening communication style

Module 4 - How New Managers / Supervisors Build Effective Interpersonal Interactions
• Characteristics of interpersonal interaction for individuals
• Identification of the personal interaction styles
• Individual strengths and challenges of interpersonal interaction styles
• Successful interpersonal interaction develops trust
• Stages of team development and the supervisor’s role in each
• Understanding how people work better using varied interaction types

Module 5 - Developing Personal and Work Group Improvement Plans
• Encouraging innovation and improvement as a supervisor
• Understanding interpersonal work group dynamics
• Identification of change processes and human change
• Dealing with people who do not want change
• Developing an action plan for personal and work group improvement


ACCOMMODATION
Accommodation is arranged upon request. For reservations contact us through Mobile: +254 759 285 295 or Email: training@fineresultsresearch.org

PAYMENT
Payment should be transferred to FineResults Research Limited bank before commencement of training. Send proof of payment through the email: training@fineresultsresearch.org

CANCELLATION POLICY
• All requests for cancellations must be received in writing.
• Changes will become effective on the date of written confirmation being received.

GENERAL NOTES
• All our courses can be Tailor-made to participants needs
• The participant must be conversant with English
• Presentations are well guided, practical exercise, web based tutorials and group work. Our facilitators are expert with more than 10years of experience.
• Upon completion of training the participant will be issued with FineResults Research Services certificate
• Training will be done at FineResults Research Services center in Nairobi Kenya. We also offer more than five participants training at requested location within Kenya, more than ten participants within east Africa and more than twenty participants all over the world.
• Course duration is flexible and the contents can be modified to fit any number of days.
• The course fee includes facilitation training materials, 2 coffee breaks, buffet lunch and a Certificate of successful completion of Training. Participants will be responsible for their own travel expenses and arrangements, airport transfers, visa application dinners, health/accident insurance and other personal expenses.
• One year free Consultation and Coaching provided after the course.
• Register as a group of more than two and enjoy discount of (10% to 30%) plus free four hour adventure drive to the National game park, in Nairobi.

Visit our website for more details

How to participate

Individual Registration

Contact information

Email: training@fineresultsresearch.org

TEL: +254 759 285 295

Website: fineresultsresearch.org/training/

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