ITIL Practitioners are professionals who have completed the foundation level certificate of the ITIL. They are responsible for designing the services and operations which would provide pace to the processes. These individuals can play a major role in small scale industries as they require professionals who are capable of filling up multiple roles in their organization. ITIL Practitioners can tackle the challenges of Service Management. These individuals are in high demand among recruiters and HRs as they are capable of multi-tasking, as a result of the rigorous training, they get during their training period. ITIL has a massive role in businesses and MNCs, big corporations, etc. But how does it help your small industry? We are going to discuss how ITIL helps small and large businesses alike.

There are certain fundamental principles that are covered by ITIL, and these are too basic too to be ignored. The typical sections you find in a project scope statement are scope description. This section provides a narrative description of the project and the expected result of the project in further detail than was described in the project charter. This includes project objectives that are clear and measurable. Acceptance criteria for these projects form a very important aspect of the inspection of the processes. These are certain hard-lined guidelines that form the fundamental basis of ITIL methodologies, for more visit https://www.axelos.com/best-practice-solutions/itil/what-is-itil These are some of the quantitative criteria that will be used by the key stakeholders to provide approval for the deliverables and objectives of the project.

Project deliverables
These are the outputs of the project. Deliverables can be those created during the planning, execution or closing phases of a project, and those needed to manage the project or help create the product or result. Exclusions. This is a list of features, functions, services, or deliverables that are not included in the scope of work or project objectives.

Change management plan

This is the process of how changes will be managed. Changes to the project can include changes to the project scope, deliverables, requirements, or even changes to the project budget or schedule. Changes can be initiated from any stakeholder and must be documented. Some changes don't have an impact on the delivery of the project, and others do. Regardless, all changes must be documented, tracked, reviewed, and statuses. A change control board is a recognized team of stakeholders that review and make decisions regarding changes that will or will not be made to the project. And the change order form. This is used to document any change that may be needed for the project.

Version Control

This provides a documented history of when the project scope statement was originally approved, and by whom, as well as a list of any subsequent agreed to changes by the change control board. In this manner, the project scope statement is a living document, as are all other project planning documents. All project documents must record the changes to the project and keep an accurate record of what is being produced. A version control section is important to include with all of the project deliverables. The WBS is a key tool that project managers can use to define and manage scope. It is a tool that allows the project to be broken down into manageable work packages. All projects will be composed of numerous subcomponents of work, each designed to support the objectives and requirements for the project. Each subcomponent may include many deliverables, and these may be divided further into work packages.

A work package is made up of a set of activities or tasks that must be performed in order to create its associated deliverable. Work packages consume time and resources. The WBS provides the means to document this breakdown of work, from the highest level, the project, to the lowest level of work, and thus, the WBS has a hierarchical structure. A WBS should be broken down to a level of detail that includes all the work required, and ONLY the work required to deliver the scope of the project. The individual work packages should be clearly identifiable, but they should not be trivial. There should be a deliverable associated with each work package, and someone should be responsible for its quality, schedule, and budget.

Essentially, you are determining all of the work and deliverables that must be completed in the project. To do this, you develop a hierarchy from the top down, starting with the project, the deliverables, and then the associated work packages. This can be done via a tree diagram, or via an outline-type approach. A typical WBS in a tree diagram can look like this, where the project is listed at the top, then each deliverable branches off of the project, then each work package branches off of the deliverables.

In an outline approach, the WBS may look like this, where the project title is item 1, the first key deliverable or phase is item 1.1, indented, under the project title, and the work packages for that key deliverable are 1.1.1 and 1.1.2, indented, under the item 1.1. The second key deliverable or phase would then be item 1.2, and the associated work package would be 1.2.1. The WBS must include all the work required to deliver the project. Depending on the size and complexity of the project, you could have more or fewer levels than shown in our examples, and more or less work packages and deliverables.

Small scale industries are a major factor why large-scale businesses thrive as they are very much inter-connected on the surface. This leads to a mutual sharing of different ideas, technologies, guidelines, frameworks, etc. There is an increase in the number of frameworks that are serving both large and small businesses. Nowadays, scalability is being given more importance rather than devising frameworks and policies according to the size of the business. It has become extremely important to the designers of these frameworks to consider the scalability factor as it helps to determine a successful framework.

A small-scale business requires face to face communication with its clients, so the employees or the leadership team itself should be present whenever there arises a problem. It is a benchmark for companies of both small and large scale if they deal with the customers properly, then they might be benefited by higher returns and mutual trust. It sets up an environment of healthy marketing, and this leads to the proper conduct of business and trade. There are several small-scale businesses that have turned themselves into large scale industries in the long run. In fact, the majority of the large-scale industries started as small scale businesses to be precise.

There are companies in the Silicon Valley which start at a very minimal scale but within years are able to procure the trust of several consumers and are able to provide services to a variety of customers across the globe. Some famous examples of such companies are Amazon, Google, Apple, Ford Motors, Alibaba, etc., who are now trillion and billion-dollar companies. These are also noted for their fast and quality customer service and high customer satisfaction. If you want to get a job or someday lead companies of this calibre, then you should go for certifications like https://www.sprintzeal.com/course/itil-v4-foundation-certification-training