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Help! My Upwork Account Has Been Suspended! - Business - Nairaland

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Help! My Upwork Account Has Been Suspended! by Chronicgenius(op): 1:03pm On Aug 30, 2020
Hi guys,

I freelance on Upwork and I was asked to verify my ID after landing my first client..

So,I was required to submit a Government-issued ID.

The thing is, the only Government Issued ID I currently have is the NIN slip as I haven't been issued the Normal ID card(I applied for the national ID card since a year ago)

So after submitting the NIN slip,I received a mail saying my account has been suspended for falsified ID..

And honestly,The NIN slip I submitted wasn't falsified or tampered with in anyway..

So I contacted their customer support via email and I was told that I should give them time to review my case

But the thing is that ,I have been reading on different websites that any suspended account isn't likely to be released back...

Please,If you can help me in anyway via your comments,I'll be very grateful
Re: Help! My Upwork Account Has Been Suspended! by twosquare(m): 2:18pm On Aug 30, 2020
Don't be naive...NIN slip or what have you cannot and should not be used for verification. International passport is the real deal or at worst, Driver's license. By now, you should have a passport.
Chronicgenius:
Hi guys,

I freelance on Upwork and I was asked to verify my ID after landing my first client..

So,I was required to submit a Government-issued ID.

The thing is, the only Government Issued ID I currently have is the NIN slip as I haven't been issued the Normal ID card(I applied for the national ID card since a year ago)

So after submitting the NIN slip,I received a mail saying my account has been suspended for falsified ID..

And honestly,The NIN slip I submitted wasn't falsified or tampered with in anyway..

So I contacted their customer support via email and I was told that I should give them time to review my case

But the thing is that ,I have been reading on different websites that any suspended account isn't likely to be released back...

Please,If you can help me in anyway via your comments,I'll be very grateful
Re: Help! My Upwork Account Has Been Suspended! by Chronicgenius(op): 2:32pm On Aug 30, 2020
twosquare:
Don't be naive...NIN slip or what have you cannot and should not be used for verification. International passport is the real deal or at worst, Driver's license. By now, you should have a passport.
Thanks a lot.

I agree to being naive, I just thought I had no choice as it's the only Government ID I have.

Working towards getting my passport soonest

I might as well forget about the account.

Again, thanks.

I appreciate.
Re: Help! My Upwork Account Has Been Suspended! by twosquare(m): 2:36pm On Aug 30, 2020
You can appeal the decision, explain your situation, and upload the proper document.
Chronicgenius:
Thanks a lot.

I agree to being naive, I just thought I had no choice as it's the only Government ID I have.

I might as well forget about the account.

Again, thanks.

I appreciate.
1 Reply

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