Unless you live in a remote town, you’ve seen your local community embrace e-commerce. A busy hub town is empowering – it’s filled with small businesses peddling their goods. You may have seen these physical shops go empty as well.

E-commerce is the modern version of a busy shopping hub these days. It has become ubiquitous, so much so that it commanded a monstrous $1.3 trillion value industry in 2014. Expectations for the e-commerce industry predicts a $4.5 trillion explosion by 2021.

How did e-commerce grow this fast? It’s in the technology tools which have been available to people. E-commerce technology creates opportunities for businesses to improve.

Want a piece of the pie? Then ask this: what are the e-commerce tech trends which can help you run your business? Here’s the low-down.

Product Visualization Technology

Here’s the problem e-commerce business owners encountered over the last decade. It’s making the most out of the shopping experience. Unlike brick-and-mortar outlets, buying online composes of a few processes.

Find a product you like, click the cart, and check out. This offers no ability for interaction at all. No matter how HD your picture is, people will not believe it’s an accurate representation.

Product visualization technology is becoming necessary. It’s a step up from today’s buying experience. Some of these online retail giants have come the way of virtual reality (VR).

The integration of VR and augmented reality is empowering. It can result in a near life-like shopping experience. All your customer needs is their smartphone.

Another visualization tech tools for business owners is the use of 3D images. Facebook rolled out their 3D image technology letting users take 3D photos and see the subject in a 360 view.

The potential for 3D images is endless. This can provide e-commerce business owners the ability to show off their products.

3D can show accurate product visualization. It can show your product’s craftsmanship. It can increase customers’ confidence in your products, more than any 2D image out there.

How does product visualization help you run your business away from home? You run it and go away. It can reduce the need to keep convincing the buyer into the authenticity of your products.

Chatbots

Chatbots are fast-becoming a solution of choice within e-commerce tech trends. Their relevance is greater now more than ever due to the level of technology available. These tools for business owners improve product delivery systems while cutting down costs.

Their current use, however, is logistics. Chatbots can solve many logistical issues in small businesses.

You can use chatbots as customer service funnels. They provide advantages that your average human CSR will take time to do.

Bots can provide a personalized sales experience per customer. They can browse customers’ personal order history and make suggestions. Bots can provide branching resolutions to common product issues.

In the future, bots as technology tools can do more things. They can even answer calls. Chatbots are there to work when you’re away.
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