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Vacancy : Service Advisor (any Graduate) by vivaciousvivi(f): 9:15am On Sep 22, 2020 |
An ultra-modern automobile workshop based in Lagos State is recruiting for the position of Service Advisor to join its winning team. • Job Title: Service Advisor • Location: Magodo, Lagos State Roles and Responsibility • Greeting customers and directing them Workshop Manager to them on arrival • Cataloguing customers concerns and comments • Conducts initial pre-diagnostics checks on the vehicle including – checks for dents, cracks, items within the vehicle, broken or missing items that should be on the vehicle i.e. a missing taillight etc using Company approved Pre acceptance Checklist • Consulting with the Technicians and Workshop Manager on updates and vehicle status so client is regularly updated • Handling customer complaints • Sends all invoices directly to the client on behalf of Accounts Dept. and confirms receipt by the client on same • Answering clients’ questions concerning repair outcomes • Scheduling and booking appointments, Vehicle Drop-offs and pick-ups • Calling clients to advise them on car pick up / scheduling any appointment changes • Maintaining positive customer relations to ensure repeat business to the Workshop Required Skills and Competencies • Excellent Customer service and interpersonal skills • Good communication skills • Ability to relate with people at various levels from lower cadre technical personnel to high-income earning clientele • People management skills • Basic Computer literacy with Microsoft Office including Outlook, MS Excel, MS Word Experience & Qualifications • A B.sc or HND from a reputable University • At least one years’ experience in a customer service / customer-facing capacity • Any other technical degree related to the automotive industry will be an added advantage Other Requirements • Candidates must be Male and should live around Magodo area or its immediate environs • Salary Package: N40,000 monthly • Entry closes 9th October 2020 All CVs are to be sent to : hr@phillyandmools.com |
Re: Vacancy : Service Advisor (any Graduate) by vivaciousvivi(f): 9:06am On Sep 24, 2020 |
Send your CVs today! |
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. / Business Manager - Lagos / Urgent- FINANCE OFFICER- Needed
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