Beco Logistics limited is a Heath maintenance company that deals on HR,Agro and health

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Locations: Asaba - Delta, Onitsha - Anambra

Employment Type: Full-time/ Part-time

Job Description

Customer service representatives help customers with complaints and questions, give customers information about products and services, take orders, and process returns.
By helping customers understand the service and answering questions about their reservations, they are sometimes seen as having a role in sales.
Responsibilities

Maintaining a positive, empathetic and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our services inside and out so that you can answer clients questions correctly.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
Ensure customer satisfaction and provide professional customer support.

Education Requirement:
OND / HND / B.Sc in any field of study.

Salary:
N85,000 - N120,000 monthly.
Application Closing Date
5th December,, 2020.

Method of Application
Interested and qualified candidates should send their CV to: hrsecretary4@gmail.com using the "Job Title and Location" as the subject of the email.