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Chief Operating Officer (COO) At A Microfinance Bank Via Culminate Consulting by dipsyn: 3:30pm On Nov 04, 2020 |
Culminate Consulting is a professional service firm into the business of Recruitment, Training, Outsourcing and ISO 9001: 2015 QMS, 45001:2018 OHS and 14001:2018 EMS Implementation. We have worked extensively across diverse sectors of the economy ranging from Telecommunication, Banking &Finance, Information Technology and Oil & Gas. Our client is a Microfinance Bank looking to fill the below positions Job Title: Chief Operating Officer (COO) Location: Lagos Main Responsibilities • The COO is to lead our team of high-performing professionals to be efficient, productive, and effective • Our ideal candidate must have extensive experience within the banking industry, perhaps having worked his way up through the ranks to becoming an executive • We have our eye out for a COO with strong leadership skills and the ability to approach business from a creative point of view. Responsibilities: • Responsible for planning and implementing operational strategies, plans and procedures; • Responsible for setting comprehensive goals for products and channels and to ensure growth and success; • Responsible for overseeing the complete ICT functionality and strategy of the office & call center. • Responsible for the maintenance and proper functioning of all product systems; • Responsible for serving as the custodian of operational policies and procedures of the business; Ensure • that the policies are up to date, well communicated, enforced and to advise on changes to enhance the business risk; • Responsible for ensuring adequate operational controls for all products and channels; • Carry out research on new technologies and ensures 90 % uptime on current E channels portals. • Responsible for ensuring a well-functioning branch network as well as all channels of operations which • includes but not limited to: • Having oversight responsibility over the Head of Operations; o Identify and propose new footprint opportunities and markets to the CEO; o Ensure adequate training of staff and independent agents in various facets of the business; o Implement new sales strategies in the branch network as well as the call center to improve overall sales performance; • Reporting to the Executive Committee on the status of all branches and the call center; • Responsible for actively contributing towards the preparation of the annual budget of the company; • Responsible for preparing detailed monthly analysis of variances of the sales budgets of all products and • branches; • Responsible for ensuring a well-functioning secured lending book finance business, more specifically: o Having oversight responsibility over the Head of New Business; o To grow the secured products to be a major contributor to the company’s bottom line; o To drive sales and ascertain various ways of maintaining sustained sales performance; o To bring on board innovative new business products to improve and increase shareholder wealth; o Custodian of the new business processes and procedures and to ensure training and adherence; Requirements: Qualification and Skill • Bachelor's Degree in any discipline, preferably numerical. • Post Graduate Degree is preferred • Professional qualifications & registrations will be an added advantage. • 10 years of relevant experience in related banking operations. • Strong organizational skills with an ability to effectively manage competing priorities. • Desire to work in a fast-paced environment, consistently adhering to deadlines and evolving priorities. • Candidate must be at least 40 years of age (age should be clearly stated on cv) • An excellent command of English, both written and verbal, is a requirement of the role. • Excellent interpersonal skills. • Excellent team player. Remuneration Attractive Basic Plus Profit Sharing (Negotiable %) Method of Application • All CV’s should be sent to admin@culminateconsulting.com on/before Sunday 8th November 2020, with the relevant position applied for as heading |
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