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MTN Recruiting Customer Relationship Officers & 3 Positions / Relationship Officers@ Workforce Group At Gbagada / Recruitment For Graduate Relationship Officers In A Reputable Bank (2) (3) (4)
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Customer Relationship Officers by dreng80: 11:52am On Nov 16, 2020 |
Marvel Consult We are hiring a Customer Relationship Officers. You will be Reporting to the CEO. Also, will be focusing on direct customer servicing via telephone and taking ownership of each enquiries/complaints with proper follow up, actions to ensure resolution does reaching customer satisfaction. Constant contributions towards achieving service level and abandon rate targets Customer Relationship Officers Responsibilities: ❖ To update customer’s database. ❖ To relate with customers effectively. ❖ To celebrate festive seasons with customers by sending out messages. Also to use the medium to generate more businesses through them (directly or referral). ❖ To generate revenue from Safety and Security unit of the organization. ❖ To confirm often if service rendered to customers are at satisfactory level. ❖ To liaise with engineers for maintenance and installation purposes. ❖ To send weekly report (updated customers’ database, sales and technical report) to the C.E.O. ❖ To generate income through maintenance (repairs) and annual maintenance contract (AMC). ❖ To manage all social medium accounts of the company. Requirements: ❖ Ability to stay calm when customers are stressed or upset. ❖ Must be comfortable using computers. ❖ Highly motivated, matured and committed individual. ❖ Must be a fast leaner and be able to adapt even in a stressful environment. ❖ Must reside in Lagos. (Surulere axis is an added advantage). ❖ Solid phone selling with excellent oral communication, interpersonal and active listening skills Qualification: Minimum OND/HND with relevant work experience Application Closing Date 20th November, 2020. Location: Lagos. How to Apply Interested and qualified candidates should send their cv to marvelconsult85@gmail.com Our company is looking for a Sales Executive who will be responsible for generating leads and meeting sales goals. Sales Executive Responsibilities: ❖ To generate revenue from Office Automation unit of the business. ❖ To generate revenue from ICT business unit. ❖ To generate income through maintenance (repairs) and annual maintenance contract. ❖ To keep the store in tact at all times. ❖ Giving sales presentations to a range of prospective clients. ❖ To send weekly reports (sales, activities and store) to the C.E.O. Requirements: ❖ Excellent written and verbal communication skills. ❖ Understanding of the sales process and dynamics. ❖ Must be committed to excellent customer service. ❖ Experience using computers for a variety of tasks. ❖ Must reside in Lagos. (Surulere axis is an added advantage). Qualification: Minimum OND/HND with relevant work experience Application Closing Date 20th November, 2020. Location: Lagos. How to Apply Interested and qualified candidates should send their cv to marvelconsult85@gmail.com |
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