Based on my own experience as well as reports from clients and other colleagues, there was a general blackout on banking services- ATM, USSD, POS and mobile app.

All banking platforms of several banks were inaccessible, or failed to complete transactions. it would be easy to offer a reasonable explanation of high volume/peak periods.

But I suspect banks r trying to stop money from leaving their vaults, due to a cash crunch.
The cash might be insufficient, or they fear it will stay in circulation (recall that all money agents now pay out dollars, rather than selling for naira).

It might also be due to the recession; or they fear the cash will stay in circulation, as more and more people spend more frequently- due to the high costs of goods and services.

As the holidays give way to normalcy, less and less people will be cash rich. Withdrawals will increase, along with loan defaults.

Unless govt injects more capital into the economy, banks will also find it hard to meet their loan repayments with their international lenders.

Where will the money come from?
Merry Christmas and a happy new year.

It will be merry with or without money. To get your saved money becomes an issue. Banks behave very loyal when looking for customers but they get non- chalant as the customer base increases. This is very bad;No bank these days put customers first

JaneYave:
It will be merry with or without money. To get your saved money becomes an issue. Banks behave very loyal when looking for customers but they get non- chalant as the customer base increases. This is very bad;No bank these days put customers first

if they're there to serve us, how have we demanded excellence from dem?
we need to stop dis mentality of blaming others, and sit up to our own responsibility.

debaj10:
if they're there to serve us, how have we demanded excellence from dem?
we need to stop dis mentality of blaming others, and sit up to our own responsibility.

please teach me how to demand excellence from my bank.

JaneYave:
please teach me how to demand excellence from my bank.

lol
no b fight na.
customer advocacy groups is a good way to start.

DZTech:
lol
no b fight na.
customer advocacy groups is a good way to start.

TThank you. I sincerely needed to know. No fight intended

JaneYave:
TThank you. I sincerely needed to know. No fight intended

it's d 1 thing we Nigerians refuse to do-
coming together to solve serious problems

JaneYave:
please teach me how to demand excellence from my bank.

do u have d time to take action?

debaj10:
do u have d time to take action?

Sure

JaneYave:
Sure

well, d quote below is d way-
1. discuss with those inur sphere of influence.
2. list specific problems and likely solutions.
3. strategize- determine simultaneous & alternative plans of action.
4. be ready for a protracted period of engagement.
- and LOTS of frustration from ALL involved parties.

so, still willing to do it?

DZTech:
lol
no b fight na.
customer advocacy groups is a good way to start.

[quote author=debaj10 post=97551357]

well, d quote below is d way-
1. discuss with those inur sphere of influence.
2. list specific problems and likely solutions.
3. strategize- determine simultaneous & alternative plans of action.
4. be ready for a protracted period of engagement.
- and LOTS of frustration from ALL involved parties.

so, still willing to do it?

I am following, will pen it out n still consult you

JaneYave:

ha!
lol, I don tok finish na.
abi d list no reach 4 u to start?!
it's up to u to take d initiative.
hola if u have questions.