VACANCY CUSTOMER SERVICE – PROFESSIONAL SERVICES COMPANY IKOYI AND VICTORIA ISLAND LAGOS
• Answer incoming calls and respond to inbound email messages

• Building and maintaining good relationships with key customers

• Resolving customer complaints quickly and efficiently

• Keeping customers updated on the latest services to increase sales through outbound calls and emails

• Expanding the customer base by upselling and cross-selling

• Handling online inquires by sending quotations, closing deals and hand over to branches for the execution of jobs

• Updating database

• Preparing monthly reports such as sales comparison, client database, call reports, etc
Skills
• Excellent MS Office skills especially MS Word and excel
• 2- 3 years’ Experience in B2B

• Excellent communication via telephone and email

• Report writing

• Problem-solving ability

• Ability to implement plans and instructions

• Ability to plan and execute plans
Send cv to whats app 09021359365 for urgent interview the person must be readily available to commence work.