Reuben700:
Please phone gurus in the house my iPhone 6 have been having a problem with the Touch ID I have tried resetting all content even network settings yet the Touch ID isn’t working please someone should help me the command isn’t working

Lexusgs430:




Check the Imei number..........

Reuben700:

How do I check it please

Lexusgs430:




https://checkcoverage.apple.com/gb/en/;jsessionid=node0c4pzwj5anvvcqdv9c0z8yc9v3171289.node0

smartty68:
What about a format?

Reuben700:
The finger print command seems to be disabled

smartty68:
Check if there's a pending software update. Update if there's but if it's upto date then it's likely a hardware issue.

Reuben700:

Please how do I update my own since it has been telling me to update but I keep restoring factory reset and all content

Reuben700:

Please how do I update my own since it has been telling me to update but I keep restoring factory reset and all content

smartty68:
If you have data on the line currently in the phone, remove it and insert in another device then Hotspot from that device to the iPhone so you'd run the update.

smartty68:
If you have data on the line currently in the phone, remove it and insert in another device then Hotspot from that device to the iPhone so you'd run the update.