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Customer Service Officer At Cardinalstone Registrars by grad: 6:00pm On Feb 18, 2021 |
Cardinalstone Registrars is a leading securities registration and data administration service provider, CSRL acts as Registrars to a wide spectrum of companies across various industries and currently manages registers of over two million shareholders across a wide variety of companies/institutions in different industries in Nigeria. Our mission is to exceed clients’ and other stakeholders’ expectations by leveraging cutting-edge technology to provide outstanding and innovative services. We are recruiting to fill the position below: Job Title: Customer Service Officer Location: Lagos, Employment Type: Contract Job Description Attend to walk-in customers’ general enquiries such as e-mandate, change of address, change of Clearing House Number (CHN) etc Receipt and distribution of correspondences received from walk-in shareholders at the head office and the branches Verification of shareholders’ signatures and shareholdings Forward Banker`s Confirmation of Signature Letters to Verification Unit Accreditation of shareholders at clients’ general meetings (AGMs, EGMs etc) Upload of e-dividend mandates on our share registration application and on the NIBSS platform Treatment of unclaimed dividend requests from the branches and stockbroking unit Attend to other share registration issues or tasks as may be required by line manager Job Requirements Minimum of an Ordinary National Diploma (OND)- Upper Credit or Distinction Good communication skills (written and spoken) Excellent problem solving skills Excellent customer relationship etiquettes Excellent time management skills Good understanding of share registration Customer service orientation High standards of ethics and integrity How to Apply Click here to apply Application Deadline 28th February, 2021. |
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