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Customer Service Officer At Cardinalstone Registrars - Jobs/Vacancies - Nairaland

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Customer Service Officer At Cardinalstone Registrars by grad: 6:00pm On Feb 18, 2021
Cardinalstone Registrars is a leading securities registration and data administration service provider, CSRL acts as Registrars to a wide spectrum of companies across various industries and currently manages registers of over two million shareholders across a wide variety of companies/institutions in different industries in Nigeria. Our mission is to exceed clients’ and other stakeholders’ expectations by leveraging cutting-edge technology to provide outstanding and innovative services.

We are recruiting to fill the position below:

Job Title: Customer Service Officer
Location: Lagos,
Employment Type: Contract

Job Description

Attend to walk-in customers’ general enquiries such as e-mandate, change of address, change of Clearing House Number (CHN) etc
Receipt and distribution of correspondences received from walk-in shareholders at the head office and the branches
Verification of shareholders’ signatures and shareholdings
Forward Banker`s Confirmation of Signature Letters to Verification Unit
Accreditation of shareholders at clients’ general meetings (AGMs, EGMs etc)
Upload of e-dividend mandates on our share registration application and on the NIBSS platform
Treatment of unclaimed dividend requests from the branches and stockbroking unit
Attend to other share registration issues or tasks as may be required by line manager
Job Requirements

Minimum of an Ordinary National Diploma (OND)- Upper Credit or Distinction
Good communication skills (written and spoken)
Excellent problem solving skills
Excellent customer relationship etiquettes
Excellent time management skills
Good understanding of share registration
Customer service orientation
High standards of ethics and integrity

How to Apply

Click here to apply

Application Deadline 28th February, 2021.

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