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Graduate Customer Service Representative At Datapex Drifty Technologies Limited / Field Service Representative At Schneider Electric / Ikeja Electric Invite For Energy Sales Representative (2) (3) (4)
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Customer Service Representative by Pilman: 9:56am On Feb 24, 2021 |
Job brief We are looking for a customer-oriented service representative.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Requirements Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Must reside on the mainland Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Method Of Application Upon meeting the above requirements, interested and qualified candidates should send their CV/RESUME to careers@pruviaintegrated.com. Using the job tittle as the subject of the mail. 1 Like |
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Risk Management Training / Gmart360 Is Recruiting / Admin & Procurement Officer, Malaria Consortium, Abuja
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