Good evening brethren, I need your help.

I work in an electrical store. My oga is selling gotv and Dstv dish and Decoders.

Some times customers will call me that the subscription which i did for them is not yet showing. I will then call one man on the phone. The man is not a Dstv agent but he has access to the Dstv platform. I will forward the customer details to him. He will tell me that he is working on the decoder. Within minutes the Dstv will start working.

So my problem now is how can I be doing the same thing so that I cannot be disturbing the man again. Most times his number will be switched off.

Please what platform can I be using for this purpose.