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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Support Representative (festac) (338 Views)
Urgent Vacancy For The Position Of A Customer Support Representative / Hiring!!! Account Support Representative At Semaphore / Jobhulu: Customer Support Representative Vacancy At Chowdeck (2) (3) (4)
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Customer Support Representative (festac) by Controlla123: 8:15am On Mar 10, 2021 |
*Customer support Representative Festac* GreyWolf Logistics is hiring. We are looking for a Customer Support representative to assist our customers with problems when using our products and services. Responsibilities Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) Update our internal databases with information about technical issues. Monitor customer complaints on social media and reach out to provide assistance Inform customers about new features Follow up with customers Gather customer feedback and share with our Product, Sales and Marketing teams Requirements Experience as a Customer Support agent or similar CS role Familiarity with our industry is a plus *Must reside in Festac* Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough cases BSc or relevant diploma. Interested and qualified candidates should send their CV to Hrgreywolfempire01@gmail.com using the job position as the subject of the email. Interview schedule: Friday, 12th of March, 2021 Start date: Immediately 1 Like |
Re: Customer Support Representative (festac) by VanillaIyce(f): 9:08am On Mar 10, 2021 |
Controlla123: Good morning, no venue/time for the interview |
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