[b]Role: Commercial Executive
Industry: Freight Forwarding and Logistics Company
Location: Lagos
Pay 2.9-3M gross.

RESPONSIBILITIES:
• Support the organization’s business units and network offices.
• Ensure that key account activities for A & B customers are aligned with the agreed KPIs (reports sent on time and to quality by Operations).
• Deliver the country budget by maintaining a healthy business pipeline, good contractual performance, and proactive thinking.
• Win, retain, and develop strategic customers.
• Plan and manage accounts.
• Gather customers and market information to update business units on product and current trends.
• Manage relationship with key customers as customer point of contact at country level.
• Create and execute trade lane and sector focus commercial strategies for the company based on the USPs (Unique Selling Propositions) and core competencies of the organization.
• Explore opportunities with existing customers for Upsell to increase Company's share of wallet with customer and Cross sell to increase engagement with customers.
• Ensure all the business units work in a synchronized way rather than in isolation to ensure seamless service delivery to customers when more than one BU is involved on a project.
• Drive joint customer meetings with Strategic A & B customers to ensure Company's moves from a transactional level provider to a strategic level provider to the customer.
• Ensure that all overseas and local RFI / RFP/ RFQ are sent on time by Pricing & Invoicing, and that Pricing & Invoicing gets the required support from respective BUs to put the pricing together.
• Customer implementation to ensure proper operational handover and implementation to meet customer’s expectations (SLA’s & SOPs).
• Ensure recovery of profit share from origin stations on shipments.
• Coordinate with the Business Development team & Operations on customer enquiries, business reviews & account planning.
• Work collaboratively with network partners other overseas offices and actively engage in sales lead generation process (incoming and outgoing) for business growth.

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REQUIREMENTS

• B.SC or HND in any related field
• Minimum of 5 years proven work experience with 2 years on the job.
• Relevant certifications associated with the job position will be an added advantage.
• Strong communication, interpersonal and influencing skills, ability to negotiate at all levels.
• Ability to generation process (incoming and outgoing) for business growth
-Kindly Forward CV to Recruitment@phillipsoutsourcing.net using Commercial Executive[/b]