Residency Hotels Limited - A major hotel chain endowed with a rich tradition of hospitality. Within a Residency experience, every guest is offered a warm welcome and is made to feel special, valued and appreciated.

We are recruiting to fill the position below:

Job Title: Food and Beverages Supervisor

Location: Guzape, Abuja (FCT)
Employment Type: Full-time

Job Description

Manage all Food & Beverages and day-to-day operations within budgeted guidelines and to the highest standards
Preserve excellent levels of internal and external customer service
Design exceptional menus, purchase goods and continuously make necessary improvements
Identify customers needs and respond proactively to all of their concerns
Comply with all health and safety regulations
Report on management regarding sales results and productivity
Oversee all aspects of the daily operation of the Apartment’s Room Service operation
Respond to guest complaints in a timely manner
Ensure proper set-up, breakdown and maintenance of all banquet functions
Organize all documentation for shift work on a daily basis including pre-shift reports
Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems
Coordinate and monitor all phases of the Room Service operation
Supervise the room service area in order to attract, retain, and motivate the employees
Ensure optimal level of service, quality, and hospitality are provided to guest
Ensure the timeliness and accuracy of the amenity set-up and delivery
Monitor and maintain proper running and cleanliness of banquet areas
Perform any other reasonable duties as required and directed.
Requirements

First Degree from a reputable university
About 5 - 7 years of experience in a similar position from within a 3 or 4 star hotel / serviced apartments
Must be above 30 years of age
Experience at a supervisor level in managing a restaurant in a hotel, for at least 5 years
Good knowledge of both local and international foods
Communication and leadership skills
Up to date with food and beverages trends and best practices
Guest oriented and service minded
Proficiency in MS Office, Outlook, Word, Excel.

Application Closing Date
30th April, 2021.

.How to Apply
Interested and qualified candidates should send their CV to: jobs@myresidencyhotel.com using the job title as the subject of the mail