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Service Delivery Coordinator(must Be From Isp Firm) by latestroles716: 5:19pm On May 20, 2021 |
Our Client, a reputable INTERNET SOLUTIONS PROVIDER is looking to fill the role of a Service Delivery Coordinator. Location: Lagos, Nigeria Responsibilities • Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests. • Daily & Monthly report on presales tracker sheet. • Process account activations for newly installed links for both new and existing clients • Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client • Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management. • Weekly reporting of new accounts that were recently activated to account department. • Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation • To handle and process service request from sales person/reseller and communicate relevant information to the sales person/reseller • Maintain a good filing system for all signed contracts • All other duties as assigned by the Supervisor Requirements • Minimum of BSC/HND in a related field • Minimum of 5 year’s experience as a service delivery coordinator in an internet solution provider (ISP) firm • Excellent knowledge & hands on use of Microsoft Excel • Well organized & pays attention to detail • Excellent verbal & written communication skills • Ability to analyze & interpret data • Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure CVs should be sent to latestroles716@gmail.com |
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