ROLE: Customer Logistic Officer
*Industry: FMCG *
Location: Lagos
Pay: 67,000
Responsibilities
• Be the leader of all Supply Chain/Logistics joint plans with customers.
• Oversee total query management for internal and external customers.
• Lead negotiations with customers on order fulfillment and on-time deliveries.
• Direct the activities of your direct reports to develop and maintain collaborative relations with customers.
• Ensure constant contact and communication with customers and stakeholders.
• Initiate and implement Commercial Team reporting and support functions including Critical Stock Allocation, Monthly, and Quarterly Tracking, Public Holiday Planning.
• Liaise with key customers’ procurement and receiving functions to identify optimization opportunities for service improvement and delivered cost reduction.
• Lead implementation of and monitor and optimize the effectiveness of customer collaboration initiatives including close coordination of activities with the customer to support sales and logistics objectives.
• Support and occasionally lead Continuous Improvement projects in the areas of new product introduction, new or changed customer requirements, cost management, or service improvement.
• Sales/Marketing Support for measurement and tracking reports for promotional activities or other initiatives.
• Provide customer intelligence to Sales, Marketing, Distribution, and Planning to inform and guide decision-making processes.

Requirements
• BSC/HND in Supply Chain/Logistics Management or related discipline
• At least 2years experience in Customer Service or Exports, preferably in the FMCG industry
• Experience in working with Customers, Sales teams, and Shipment agencies.
• Proven capability to manage change and projects to deliver improved results.

Kindly forward CV using CLO as the subject of the mail

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