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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Deskside Technicians Wanted. (486 Views)
Various Cadre Of Technicians Wanted / Cleaners And Electrical Technicians Wanted / Lab Technicians Wanted (2) (3) (4)
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Deskside Technicians Wanted. by Nobody: 2:18pm On May 03, 2011 |
1. Assistant \ Trainee Desk Side Technician Experience 0 to 12 "Basic knowledge of • Windows OS (e.g. XP, Vista, Windows 7) • Microsoft Office applications • PC\Laptop hardware • PC\Laptop peripherals, including printers • Mobile devices" Dispatch Technicians; • Speaking; Basic • Writing; Basic • Reading; Good Dedicated Technicians; • Speaking; Good • Writing; Good • Reading; Good Responds; • Meets customer service standards • Deals promptly with all customer inquiries / requests • Takes care when communicating to the customer checking information is understood and they have what they require • Remains calm and patient in the face of difficult situations • Selects appropriate information for customer and continually seeks to improve communication channels; • Anticipates problems and identifies issues correctly • Applies logic and common-sense when analyzing problems • Identifies basic requirements • Breaks a problem down to get behind it and understand it more; • Identifies and takes into account impact on other areas of own decisions or requests from the team • Shares knowledge, experience and information which may be useful or of interest to others • Contributes ideas to the team and supports the ideas of others 2. Junior Desk Side Technician Experience 12 to 24 Months "Sound knowledge of • Windows OS (e.g. XP, Vista, Windows 7) • Microsoft Office applications • PC\Laptop hardware • PC\Laptop peripherals, including printers • Mobile devices Awareness of; • Active Directory • Exchange • Apple OS At least one of the following; • PC\Laptop OEM Maintenance Certification • CompTIA A+ Certification • Microsoft Certified IT Professional (MCITP) certification in desktop area • Microsoft Office Specialist (MOS) Certification Dispatch Technicians; • Speaking; Basic • Writing; Basic • Reading; Good Dedicated Technicians; • Speaking; Good • Writing; Good • Reading; Good Responds; • Meets customer service standards • Deals promptly with all customer inquiries / requests • Takes care when communicating to the customer checking information is understood and they have what they require • Remains calm and patient in the face of difficult situations • Selects appropriate information for customer and continually seeks to improve communication channels" "Logical; • Anticipates problems and identifies issues correctly • Applies logic and common-sense when analysing problems • Identifies basic requirements • Breaks a problem down to get behind it and understand it more" "Contributes; • Identifies and takes into account impact on other areas of own decisions or requests from the team • Shares knowledge, experience and information which may be useful or of interest to others • Contributes ideas to the team and supports the ideas of others" N:B All candidates must reside in lagos and must be mobile with valid drivers license. send resumes to georgeokwelmsconsult@hotmail.com |
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Vacancy Urgently Needed ! / Ond In Computer Or Related Field Needed Immediately / Secure A Good Job And Earn An Attractive Salary
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