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Nairaland Forum / Nairaland / General / Jobs/Vacancies / It Support Interview (9536 Views)
N 438,934 - IT Support Officer (02/18 LOS). Application Deadline 29 January 2018 / IT Support Interview Questions / Onelifestyle Support Interview (2) (3) (4)
It Support Interview by Nobody: 8:06pm On Jul 06, 2021 |
I have a final interview for the role of a IT Support with UBA IT Team tomorrow, please can anyone give me headlights as to how their interviews are or the likely interview questions. Thank you. 1 Like |
Re: It Support Interview by mabelly: 9:21pm On Jul 06, 2021 |
Do they give you some sort of award or monetary benefit for being first to comment? 2 Likes |
Re: It Support Interview by sorextee(m): 9:21pm On Jul 06, 2021 |
I wish you all the best, it's all I can say. 14 Likes |
Re: It Support Interview by princejayy(m): 9:21pm On Jul 06, 2021 |
Re: It Support Interview by Dididrumz(m): 9:21pm On Jul 06, 2021 |
UBA na mumu bank full of criminals and that's all I will tell You. abbasajao: My comment isn't intended to make him think otherwise about His interview; it's because of my personal experience. I wish the OP best of lucks too. 3 Likes 1 Share |
Re: It Support Interview by Dahunsipaul(m): 9:21pm On Jul 06, 2021 |
Questions I think |
Re: It Support Interview by CelestineNelson: 9:21pm On Jul 06, 2021 |
I think you should expect something like How to Java programming questions. LAN networking and it troubleshooting. Desktop Applications Questions using VB.net, Java, C# etc Cyber security questions Internet banking questions Digital marketing questions And some ethical questions... In Nigeria when they here IT, they don't know that it is a wide field like Medicine... They expect you to have all the skills...even how to repair laptops fixed computers...So expect any questions from any IT field especially the few ones I highlighted up there 43 Likes 2 Shares |
Re: It Support Interview by PRINCEHAZAEL: 9:22pm On Jul 06, 2021 |
Oyo lowa |
Re: It Support Interview by wallay77(m): 9:23pm On Jul 06, 2021 |
Best of luck bro...help them improve their services...their network is too poor for my liking 8 Likes 1 Share |
Re: It Support Interview by sissoko89: 9:23pm On Jul 06, 2021 |
UBA IT team sef dey Nairaland,No need to ask..Good luck 4 Likes 1 Share |
Re: It Support Interview by NwaIgboBoy(m): 9:24pm On Jul 06, 2021 |
Good luck..... but never mention Buhari to them 7 Likes |
Re: It Support Interview by smile11s(m): 9:25pm On Jul 06, 2021 |
Make sure you show interest by having a list of questions to ask them about the position and company. Also ask them why is the position open and have a follow up chat on how you can address their reason. Tell them ‘You are 100% competent and confident that you’re the perfect fit for this position.’ 2 Likes |
Re: It Support Interview by Collins3985(m): 9:25pm On Jul 06, 2021 |
Hello, which of the UBA business office? You can chat me up for more details. Thanks 4 Likes |
Re: It Support Interview by Maycher(m): 9:26pm On Jul 06, 2021 |
I also have an interview with them tomorrow, IT Support as well 6 Likes |
Re: It Support Interview by abbasajao(m): 9:26pm On Jul 06, 2021 |
Dididrumz:@OP please disregard this comment. Just be yourself and be focus. I wish you the best sir. 4 Likes |
Re: It Support Interview by dapadawee: 9:30pm On Jul 06, 2021 |
Teebrainy:I hate that bank. Swift to deduct charges Slow to render service What a belated bank sliding into obscurity 2 Likes 1 Share |
Re: It Support Interview by PatientVulture: 9:30pm On Jul 06, 2021 |
1. Know the unit you are applying for 2. Know a bit about core banking applications (finacle) , their e-banking solutions(u-direct) 3. Understand what it means to be proactive, reactive and predictive in support. 4. how to escalate incidents, who to escalate to and how to inform the business. 5. A little of database won't be bad (SQL ) 5. Understand what an ESB is (just basics is good) 6. a little knowledge of Unix won't be a bad idea Wishing you best of luck 20 Likes 1 Share |
Re: It Support Interview by sofiscatedmoron: 9:32pm On Jul 06, 2021 |
Just be bold ,even if you are talking nonsense, The bold nonsense could win you the job 20 Likes
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Re: It Support Interview by BarrSly: 9:34pm On Jul 06, 2021 |
First question 1. Who is Leo? Joke with this at your own peril. Sorry I’m back late second question 2. A complaint is escalated to you by Customer Care that the UBA App keeps returning the error code 00103 what is your first advice/line of action ? 3. If you give a correct answer to 2 then they ask “where this line of advice or action fails what is your next step of action?” I won’t give you full expo go and study you be IT personnel you suppose know wetin to expect I hope you get the job.... We are waiting. 24 Likes 1 Share |
Re: It Support Interview by Emmypure: 9:35pm On Jul 06, 2021 |
Hahaha |
Re: It Support Interview by SweetVibe: 9:40pm On Jul 06, 2021 |
Was there any form of Age requirement attach to the job? |
Re: It Support Interview by abumeinben(m): 9:42pm On Jul 06, 2021 |
Network printers not working.....fix Email not delivering... fix ATM issues...fix or work with vendors.... Dunno One or two things about internet banking, cyber attacks... Internet is down.. Server is down.... Can't comms with Head branch.... VPN issues maybe....dunno 8 Likes |
Re: It Support Interview by Nobody: 9:45pm On Jul 06, 2021 |
Re: It Support Interview by DrDax: 9:51pm On Jul 06, 2021 |
Teebrainy: Can you troubleshoot and fix system issues? Set up new PC's on the bank's network? Install needed softwares? General maintenance? Then you are good to go. I suspect its an outsourced position though. I hope not. All the best. 11 Likes |
Re: It Support Interview by fm2ng: 10:01pm On Jul 06, 2021 |
I think you have to know how to resolve common issues with system, ie : i can not browse I can't receive mails and can't send mail. System not coming up Login issues Basic knowledge of troubleshooting Servers, printers Also, IP address classes Subnetting Network address Broadcast address Basic knowledge of Router and switches Troubleshooting using OSI and TCP/IP model. 4 Likes |
Re: It Support Interview by SamgoldBaba: 10:16pm On Jul 06, 2021 |
Karleb |
Re: It Support Interview by tradepunter: 10:22pm On Jul 06, 2021 |
Teebrainy:Fixing desktop, laptop of the bank Attending to bank employee problems such as hanging software Decongesting third party payment portal Liase with Telcos on varying issues associated with mobile banking. In fact na customer service go dy run you maps... |
Re: It Support Interview by Focusmind: 10:30pm On Jul 06, 2021 |
BarrSly: Don't ignore this question. Know how Leo platform could be made more user friendly and how it could be made to be more attentive to customers need. 1 Like |
Re: It Support Interview by kponkedenge(m): 11:20pm On Jul 06, 2021 |
Teebrainy: IT support is basically technical support.... Networking, troubleshooting and installation. |
Re: It Support Interview by linearity: 11:56pm On Jul 06, 2021 |
CelestineNelson: This sound more like for someone going for a programming job interview. |
Re: It Support Interview by Jaytecq(m): 12:11am On Jul 07, 2021 |
What is Internet? |
Re: It Support Interview by AK481(m): 12:13am On Jul 07, 2021 |
Teebrainy: Your experience in IT support Your soft skill in customer management |
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