How Union Bank manipulates my account statements after I reported dubious deduction from my account

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I’m forced to report this dubious act of Union Bank of Nigeria following the usual practice of deducting my money in the past without refund.

Last year in November, one of their customer service representatives called me and he sought my consent to be deducting N2000 every month for a package called ‘Future Saving Account’ which I agreed to. We agreed they should start the deduction in December.



On December 6, 2019, somebody sent N5000 into my account and they immediately deducted N2000 from it which I believed it’s for the so called ‘Future Saving Account’.



But to my surprise, they deducted another N2000 on December 13 and this time, I was furious which made me transferred the remaining balance to my other bank account.

As a result, I went to a nearby Union Bank branch at state Secretariat in Ibadan where I complained this anomaly but to my amazement, the bank officials I met there after heated argument, they dubiously manipulated my account statements on their computer system to prove me wrong.


I left there in anger and while seeking for solution to this anomaly, I read an article on Opera News which gave me an insight to report this by sending an email to @cenbank’s Consumer Protection Department (CPD) via cpd@cbn.gov.ng with all the relevant details and that I should copy (cc) my bank’s customer care email.




•This image shows official bank statements of the account manipulated
The article added that i should ensure I attach pictures/screenshot(s)/evidence, which I did but they were also defending their officials.

•Click below to see screenshots which show the original statements sent to my phone… and video which explained better... Thanks





https://livetimesng.com/how-union-bank-manipulates-my-account-statements-after-i-reported-dubious-deduction-from-my-account/

We no dey click, la click la bend.

Union bank is the only bank that keeps deducting ATM card fee, without owning the so called card....

Union bank deducts money for no reason ..

Union bank is the only bank that gives you an interest of #2 and deducts #400 for not Depositing money into your account...

The hate I have for that bank now, has grown to the point that... As soon as money drops into my account.. unnecessary deducts starts..

Click wetin?

You're not serious yet!

Yes, because clicking will enable you see all the screenshots and video to better understand the petition against Union Bank