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FG Directs Airlines To Refund Complete Airfares To Passengers After 2hour Delay - Politics - Nairaland

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FG Directs Airlines To Refund Complete Airfares To Passengers After 2hour Delay by ExAngel007(f): 3:54pm On Jul 08, 2021
Airline operators in the country have been directed by the
federal government to refund the full cost of travel tickets to
passengers after a two-hour delay.

Minister of Aviation, Hadi Sirika who gave the directive at the
weekly State House briefing in Aso Villa, Abuja on Thursday
July 8, also read some of the rights of aviation passengers at
the briefing.

Sirika urged passengers to demand their rights whenever
they are being trampled upon by airlines.

He said;
“On domestic flights, delay beyond one hour, carrier
should provide refreshment, and one telephone call, or
one SMS, or one e-mail. They should send you an SMS
or email or call you to say, ‘I am sorry, I am delaying for
one hour’.

“Delay for two hours and beyond, the carrier shall
reimburse passengers the full volume of their tickets.
“Delay between 10pm and 4am, carrier shall provide
hotel accommodation, refreshment, meal, two free
calls, SMS, email and transport to-and-fro airport.”

The Minister who further revealed that same rules apply for
international flights, added that his ministry has started
sanctioning some airlines who default on consumer rights.


https://www.lindaikejisblog.com/2021/7/fg-directs-airlines-to-refund-complete-airfares-to-passengers-after-two-hour-delay.html
Re: FG Directs Airlines To Refund Complete Airfares To Passengers After 2hour Delay by RZArecta(m): 3:58pm On Jul 08, 2021
It's not by just talking, it should be strictly enforced. Passengers are always treated with disdain by most Nigerian airline operators
Re: FG Directs Airlines To Refund Complete Airfares To Passengers After 2hour Delay by DoggoneDogg: 3:59pm On Jul 08, 2021
Audio refund
Sheybi they'll first have our account details before refund can even happen.

Scammers.

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