The growth of your online business to some extent depends on the way you treat your present customers.
Just one bad comment from a genuine customer of yours is capable of chasing thousands of prospective customers away.
Try your best not to get a negative comment from your customer. Because a lot of prospects are looking for the comments of the previous customers before they can take action.

Unfortunately, there are some comments online that you don't have the power to delete except the person who made the comment. So do your best and pray not to have that kind of comment from a customer of yours. Because it is going to chase a lot of prospects away.

And once you are able to impress your present customers to the extent they become excited about your services/products, they are going to talk.
Excited people talk.

The talk of an excited customer of yours is a free advert because it is going to bring more customers your way with little or no effort.
I overheard a man on a phone conversation with somebody some time ago.

And the man said, "Business grows on referrals"

I thought about that statement and I agreed it is true.

The success of an online business is governed by social proof.

Social proof is the reactions of the populace to your business or post online.

You can bribe one or two persons to make a positive comment about your business but it is difficult to bribe 50 people to make positive comments about your business.

So the more the number of positive comments the more convincing it becomes.

hundreds of positive comments are rather earned than lobbied for. So do your best starting from the few customers you have now.

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