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Vacancy For Customer Service Representative At Ikeja - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Customer Service Representative At Ikeja (773 Views)

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Vacancy For Customer Service Representative At Ikeja by Happiness98(f): 4:28pm On Aug 21, 2021
Location:
Lagos
Employment Type:
Full Time
Job Level:
Entry level
Minimum Qualification:
High School (S.S.C.E)
Job Summary
We are looking to hire a detail-oriented individual who is willing to learn and be dedicated, to fill this position.
Job Description

Loan repayment follow-up.
Respond to applicants' questions and resolve any loan-related issues.
Operate in compliance with laws and regulations. Devise customized recovery strategy on a case by case basis, reducing the non-performing loans owed by customers
Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure departmental guidelines in relation to instalment agreements and the processing of monies received are adhered to
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to instalment schedules.
Key Requirements:

Proficiency in Computer Operation.
Sound Risk Management experience
Good knowledge of Lagos Island and Mainland
Ability to recover loans in large volumes without default Experienced in repayment tracking and loan collection without a day default
Proficiency in Microsoft Office package, especially Excel and Word
Skills:

Excellent Communication Skills.
Enthusiastic and highly focus
Excellent team spirit and communications skills
Excellent Human Relations and Inter-personal skills
Teamwork and Leadership skills
Customer Oriented Mindset.
The candidate must reside around Ikeja.
Working Hours:

9:00am - 6:00pm
One hour break at noon
Work every Monday - Saturday.
We have a standard promotion and salary increase plan, welcome to submit your application and interview.
send CV to nikeola00@gmail.com using the job title as the subject
Re: Vacancy For Customer Service Representative At Ikeja by aparata: 11:14pm On Aug 21, 2021
That 30k salary is too poor, I suggest you increase the basic pay to 50k or you set it at 40k but the commission will be very attractive that they should be no limit to anyone earning as far as you work hard. Setting the maximum earning at 60k basic 30k makes it very unattractive, many people will opt out.

Happiness98:
Location:
Lagos
Employment Type:
Full Time
Job Level:
Entry level
Minimum Qualification:
High School (S.S.C.E)
Job Summary
We are looking to hire a detail-oriented individual who is willing to learn and be dedicated, to fill this position.
Job Description

Loan repayment follow-up.
Respond to applicants' questions and resolve any loan-related issues.
Operate in compliance with laws and regulations. Devise customized recovery strategy on a case by case basis, reducing the non-performing loans owed by customers
Minimizing customer response times by issuing reminder notices and customer statements and monitoring collection of debts in a timely manner
Negotiating with clients on arrangements regarding payments and making recommendations to management to ensure departmental guidelines in relation to instalment agreements and the processing of monies received are adhered to
Establish repayment schedules, monitoring repayment of debts, and adherence by debtors to instalment schedules.
Key Requirements:

Proficiency in Computer Operation.
Sound Risk Management experience
Good knowledge of Lagos Island and Mainland
Ability to recover loans in large volumes without default Experienced in repayment tracking and loan collection without a day default
Proficiency in Microsoft Office package, especially Excel and Word
Skills:

Excellent Communication Skills.
Enthusiastic and highly focus
Excellent team spirit and communications skills
Excellent Human Relations and Inter-personal skills
Teamwork and Leadership skills
Customer Oriented Mindset.
The candidate must reside around Ikeja.
Working Hours:

9:00am - 6:00pm
One hour break at noon
Work every Monday - Saturday.
We have a standard promotion and salary increase plan, welcome to submit your application and interview.
send CV to nikeola00@gmail.com using the job title as the subject

1 Like

Re: Vacancy For Customer Service Representative At Ikeja by Happiness98(f): 2:01pm On Aug 24, 2021
aparata:

That 30k salary is too poor, I suggest you increase the basic pay to 50k or you set it at 40k but the commission will be very attractive that they should be no limit to anyone earning as far as you work hard. Setting the maximum earning at 60k basic 30k makes it very unattractive, many people will opt out.

check the quote again, there was nothing like 30k or salary range on it.

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