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Customer Service/social Media Personnel (FEMALE) - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service/social Media Personnel (FEMALE) (157 Views)

Urgent!!! Vacancy For Customer Service / Social Media Manager / Personal Assistant/social Media Personnel (female) Needed In Lekki / FEMALE Customer Service/social Media Assistant Urgently Needed (2) (3) (4)

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Customer Service/social Media Personnel (FEMALE) by OluwaWizzy(m): 10:01pm On Aug 25, 2021
The Customer Service Executive will work to serve existing and potential customers by providing product and service information while resolving inquiries smoothly through offline & online channels

 What’s Expected 

- Place and answer calls in a timely manner while following laid down procedures, guidelines, policies
- Resolve product or service queries by identifying customer needs, clarifying the information
- Conduct product and service quality surveys with customers and record feedback from time to time;
- Generate leads for the sales team by screening callers and identifying potential sales opportunities
- Handles the social media pages of the brands
- Provide relevant replies to followers online, and convert them to paying customers
- Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action


The ideal candidate should possess;
Minimum OND
Good communication skills with fluency in both written and spoken English
Strong interpersonal skills.
Basic Microsoft- Excel skills.
Social media savvy

Must reside within areas close to Adura bus stop, Lagos - Abeokuta Expressway. Ifako Ijaiye.

Interested? send CV to officialsmnaija@gmail.com


Offer is still open!!

(1) (Reply)

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