Welcome, Guest: Join Nairaland / LOGIN! / Trending / Recent / New
Stats: 2,885,835 members, 6,934,256 topics. Date: Monday, 27 June 2022 at 07:10 AM

Customer Service/social Media Personnel (FEMALE) - Jobs/Vacancies - Nairaland

Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service/social Media Personnel (FEMALE) (157 Views)

Urgent!!! Vacancy For Customer Service / Social Media Manager / Personal Assistant/social Media Personnel (female) Needed In Lekki / FEMALE Customer Service/social Media Assistant Urgently Needed (2) (3) (4)

(1) (Reply)

Customer Service/social Media Personnel (FEMALE) by OluwaWizzy(m): 10:01pm On Aug 25, 2021
The Customer Service Executive will work to serve existing and potential customers by providing product and service information while resolving inquiries smoothly through offline & online channels

 What’s Expected 

- Place and answer calls in a timely manner while following laid down procedures, guidelines, policies
- Resolve product or service queries by identifying customer needs, clarifying the information
- Conduct product and service quality surveys with customers and record feedback from time to time;
- Generate leads for the sales team by screening callers and identifying potential sales opportunities
- Handles the social media pages of the brands
- Provide relevant replies to followers online, and convert them to paying customers
- Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action

The ideal candidate should possess;
Minimum OND
Good communication skills with fluency in both written and spoken English
Strong interpersonal skills.
Basic Microsoft- Excel skills.
Social media savvy

Must reside within areas close to Adura bus stop, Lagos - Abeokuta Expressway. Ifako Ijaiye.

Interested? send CV to officialsmnaija@gmail.com

Offer is still open!!

(1) (Reply)

We Are Looking To Hire An Account Payables Officer / Associate Consultant/ Visa Processing Officer / 23 Business Grants For African Entrepreneurs And Startups

(Go Up)

Sections: politics (1) business autos (1) jobs (1) career education (1) romance computers phones travel sports fashion health
religion celebs tv-movies music-radio literature webmasters programming techmarket

Links: (1) (2) (3) (4) (5) (6) (7) (8) (9) (10)

Nairaland - Copyright © 2005 - 2022 Oluwaseun Osewa. All rights reserved. See How To Advertise. 21
Disclaimer: Every Nairaland member is solely responsible for anything that he/she posts or uploads on Nairaland.