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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Customer Service/social Media Personnel (FEMALE) (208 Views)
Urgent!!! Vacancy For Customer Service / Social Media Manager / Personal Assistant/social Media Personnel (female) Needed In Lekki / FEMALE Customer Service/social Media Assistant Urgently Needed (2) (3) (4)
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Customer Service/social Media Personnel (FEMALE) by OluwaWizzy(m): 10:01pm On Aug 25, 2021 |
The Customer Service Executive will work to serve existing and potential customers by providing product and service information while resolving inquiries smoothly through offline & online channels What’s Expected - Place and answer calls in a timely manner while following laid down procedures, guidelines, policies - Resolve product or service queries by identifying customer needs, clarifying the information - Conduct product and service quality surveys with customers and record feedback from time to time; - Generate leads for the sales team by screening callers and identifying potential sales opportunities - Handles the social media pages of the brands - Provide relevant replies to followers online, and convert them to paying customers - Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action The ideal candidate should possess; Minimum OND Good communication skills with fluency in both written and spoken English Strong interpersonal skills. Basic Microsoft- Excel skills. Social media savvy Must reside within areas close to Adura bus stop, Lagos - Abeokuta Expressway. Ifako Ijaiye. Interested? send CV to officialsmnaija@gmail.com Offer is still open!! |
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