Role: HEAD OF OPERATIONS (HOP)
Location: Abuja[/b][b]

RESPONSIBILITIES & REQUIREMENTS


Overview:
 We are looking for a self-motivated Head of Operations (HOP) to oversee our organization’s operations and procedures.
 The HOP will be responsible for the efficiency and effectiveness of our business operations.
 The HOP is expected to be an experienced and efficient team leader, with excellent people skills, business acumen and exemplary work ethics.
 The goal of the HOP position is to drive performance and sustainable growth.

Responsibilities:

1. Design and implement business strategies, plans and procedures.
2. Establish policies that promote efficient business processes and standards.
3. Oversee daily operations of the company and the work of staff members (Marketing/Sales, Finance, Training & Development etc.)
4. Work with company staff members to deliver on weekly and monthly performance goals.
5. Facilitate assigned company’s training sessions.
6. Evaluate performance by analyzing and interpreting data and metrics
7. Manage company’s client/customer service portals.
8. Write and submit reports to the managing director in all matters of importance.
9. Manage relationships with faculty members, partners and vendors.
10. Oversee expenses and budgeting to help the organization optimize costs and profits
11. Mentor and motivate teams to achieve productivity

Requirements:

1. Excellent public speaking and presentation skills.
2. Expert in Microsoft Excel and Powerpoint.
3. Proven experience as Operations manager or relevant role
4. Understanding of business functions such as Marketing / Sales, Finance, HR, Customer Service, Admin, etc.
5. Demonstrable competency in strategic planning and business development.
6. Excellent understanding of business development strategies.
7. Outstanding organizational and leadership abilities
8. Excellent interpersonal and public speaking skills
9. Aptitude in decision-making and problem-solving
10. Good with numbers and financial planning
11. Outstanding communication (written and oral) and negotiation skills
12. Working knowledge of data analysis and performance/operation metrics
13. Working knowledge of relevant digital skills including, Microsoft Office and social media management.
14. BSc/BA in relevant field; MSc/MBA is a plus.

HOW TO APPLY

Send the following documents to admin@dexterheros.com or dexterherosnigeria@gmail.com
1. Letter of Suitability
2. Updated CV (with Photograph)

Application Deadline: Monday 13th September 2021

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