Customer satisfaction is defined as a measurement that determines how happy customers are with your products and services.
When your customers are satisfied, they believe in the brand and become loyal. These loyal customers gives more business and form a major part of the revenue.
Satisfied existing customers feel they can promote the brand to their loved ones for the great experiences they've had. Satisfied customers brings increase in revenue.
Buyers are willing to pay more for a great customer experience, which means happy customers will lead to more revenue.

How to improve customer satisfaction.
• Listen to customers. In order to give customers what they want, you have to know what they want
• Be proactive.
• Practice honesty and manage expectations in marketing.
• Customers want good communication with your company. Your customers are the keys to unlocking the secrets of excellent communication, which results in increased sales for your company,
Customer satisfaction bring about;
• Increase loyalty
• Trust
• More customers because they will be your brand ambassador.
I remain your able coach CEO @ Fabrics by Yemia �