Understanding and how to relate with difficult customers?
In this customer relation journey, we must also understand that we have varying customer personalities and we must also know how to deal or relate effectively with them.

The Demanding or Aggressive Customer
This type of customer do not care about your explanations. They are impatient, rude and arrogant. Their attitude makes it impossible for them to listen to any other voice except theirs. The best way to handle a this type of client is to calmly apologize and promise to resolve the issue if they calm down tells you exactly how you can help.
Do not ever join a bully in a shouting match or try to match her aggression. Respond politely to them without raising your voice and never take their insults and criticisms personally.

The Complainer Confused/ Indecisive Customer
A confused customer is one of the more unique hurdles you'll face in the Fashion business because the nature of the communication could go either way. They may get more frustrated with arrays of styles and models to choose from, or you in turn may get mad at what you perceive to be dense behavior on their part.
How do handle a confused customer
Tell them you appreciate their straightness with you and that they have a right to be angry. Tell them you will do your best to help out in making a choice

The know it all customer
A Know It All customer is someone who behaves as if they know everything, and constantly presents their input as though they were professionally trained or have firsthand insight into subjects when it is evident that is not the case.
How do you handle know it all customer?
The best way to deal with a know-it-all customers is to smile, be friendly, courteous, and listen without interrupting. If you let them talk long enough, you may find they are interested in a solution that matches their image of a well-educated buyer, which, after all, could be toward the higher end. Thank you
I remain your coach Fabrics by Yemia

This is so true.

Thanks so much for sharing�