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Job Advert- Customer Care Representative, Hr/admin Manager, Internal Auditor Etc - Jobs/Vacancies - Nairaland

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Job Advert- Customer Care Representative, Hr/admin Manager, Internal Auditor Etc by BlissfulComfort: 10:11pm On Sep 19, 2021
Our client, an indigenous company that deals on High Quality Heavy Duty Trucks, Construction Equipment, Trailers, Tankers, Axles, (OEM) spare parts, Engine Oils and various automobile spare parts and accessories is looking to fill the positions below:

Senior Manager
Job Location: Lagos

Job Summary
The Senior Manager will be in charge of managing the day to day activities at the company, ensuring the effective management of teams, systems and processes within the company. The right candidate for this position must:
 Be experienced in managing large teams, effective panning, monitoring and directing of work groups.
 Work with minimum supervision.
 Have leadership competencies required to achieve desired result
 Be Self-driven
 Have prior experience in a management position

Job Duties and Responsibilities include, but are not limited to:

 Working with Senior Management to develop and implement strategies for growth of the company.
 Ensure that all teams within the company meet their individual goals leading to the achievement of the company's overall vision.
 Effectively monitor performances and conduct evaluations of all teams to ensure that the company meets its growth targets.
 Collaborate with all departments to review budget and expenses
 Prepare regular reports for the Executive Management on the progress of the company
 Evaluate and improve overall Productivity of various teams.
 Ensure Employees work productively and develop professionally.
 Collaborating with the various departments within the company to discuss strategies for company growth and ensure the financial and overall success of the company’s products
 To perform other functions as may be assigned by the Supervisor/Management

Required Qualifications
 At least 5 Years Experience in similar role.
 Broad understanding of planning and budgeting
 Strong analytical ability
 Excellent communication skills
 Outstanding organizational and leadership skills
 Problem-solving aptitude
 BSc/BA in Business or relevant field; MSc/MA is a plus
 MBA will be an added advantage
 Professional qualifications in any field(s) will be an added advantage

Application Instructions: To apply for this position, submit your CV and Cover Letter to gbmhiringmanager@gmail.com.
You must use the particular vacancy you are applying for as the Subject of your email.
Application deadline: 22nd September, 2021
Only short listed applicants will be invited for interview.

Finance Manager
Job Location: Lagos

Job Summary
The ideal candidate will be responsible for producing financial reports, coordinating the financial activities of the company, taking charge of budget planning and implementation, developing strategies for the company’s overall financial profitability and supporting the executive team in making sound financial decisions. The right candidate must:
 Be experienced in financial budgeting
 Work with minimum supervision.
 Pay attention to details and be able to analyze financial data
 Have leadership competencies required to achieve desired result
 The ideal candidate must have at least 3 years experience in similar position

Job Duties and Responsibilities include, but are not limited to:

 Collecting, interpreting, and reviewing financial information
 Producing financial reports related to budgets, account payables, account receivables, expenses etc.
 Reporting to management and stakeholders, and providing advice how the company and future business decisions might be impacted
 Predicting future financial trends
 Developing long-term business plans based on available reports from the sector in which the company operates.
 Reviewing, monitoring, and managing budgets
 Developing strategies that minimize financial risk
 To perform other functions as may be assigned by the Supervisor/Management


Required Qualifications
 Three Years Experience in similar role.
 Experience in planning and budgeting
 Strong analytical ability
 Excellent communication skills
 Outstanding organizational and leadership skills
 Problem-solving aptitude
 B.Sc in Accounting or related course


HR/Admin Manager
Job Location: Lagos

Job Summary
The ideal candidate for this role will lead, direct and manage the day-to-day Human Resources and Administrative activities at the company. The right candidate for this position will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions.

Job Duties and Responsibilities include, but are not limited to:
 Coordinate recruitment cycle for the organization.
 Develop job descriptions and post job adverts.
 Creation of Personnel Handbook and recommending amendments needed due to changes in local conditions or labour laws.
 Monitor compensation - ensuring internal equity & compliance and benefits.
 Facilitate job analysis and update job descriptions.
 Coordinate with Finance Manager in the preparation of monthly Payroll.
 Review employee final payments for accuracy and compliance with labour laws.
 Ensure smooth running of all administrative functions
 Evaluate the need for employee training and development and make recommendations.
 Oversee the coordination and implementation of annual performance reviews.
 Work with senior management to resolve employee relations issues pragmatically.
 Investigate employee relations issues & work to ensure human resources related decisions are consistent and fair.
 To perform other functions as may be assigned by the Supervisor/Management

Required Qualifications
 Bachelors Degree in Human Resources, Psychology or related discipline.
 Minimum of 3- 5 years experience in the field of human resources
 Ability to work with managers to resolve HR and Administrative challenges.
 Ability to define problems, establish facts, analyze situations and make decisions.
 Excellent written and verbal English.
 Ability to interact with and lead employees at various levels.
 Strong understanding of confidentiality as it relates to Human Resources.
 Proficient in MS Office, including Word, Excel and Outlook.
 Certification in HR will be desirable

Operations Manager/Head of Mechanics
Job Location: Lagos

Job Summary
The Operations Manager/Head of Mechanics will be in charge of the day to day technical operations of the company like fixing vehicles and replacing spare parts for customers. The person will lead the company’s team of Mechanics and will be responsible for inspecting the mechanical components of vehicles and their engines and will perform maintenance and repair work on trucks and other heavy duty vehicles for the company. The ideal candidate will have technical expertise in the repair and maintenance of heavy duty automobiles.

Job Duties and Responsibilities include, but are not limited to:


 Using manual and computerized diagnostic methods to identify potential problems in vehicles
 Explaining mechanical problems and possible solutions to clients
 Planning work and testing procedures using charts, experience and other organizational methods
 Coordinating team members and ensuring efficient work delivery.
 Testing parts and systems to ensure they work correctly
 Ensuring all critical parts are checked and tested
 Performing basic automotive care, including changing oil and rotating tires, etc.
 Repairing or replacing worn, old or defective parts of a truck or heavy duty vehicle
 Leading the Maintenance Unit of the company and scheduling routine maintenance appointments with customers.
 To perform other functions as may be assigned by the Supervisor/Management


Required Qualifications
 B.Eng or Masters Degree in Engineering or any related course
 Minimum of 4 years experience in the field of Engineering with focus on Heavy duty Automobile Repair and Maintenance
 Possession of Mechanical skills and knowledge of mechanical systems
 Ability to work with teams to achieve departmental objectives
 Ability to communicate effectively and good interpersonal skills
 Customer service skills
 Troubleshooting skills
 Familiarity with complex electronic control systems
 Ability to use computerized diagnostic equipment well
 Prior experience with heavy duty equipment will be an added advantage.

Marketers/Sales Representatives
Job Location: Lagos

Job Summary
The Marketers/Sales Representatives will be in charge of driving up the sales of the company through the implementation of the company’s sales and marketing strategy. The ideal candidates will be at the forefront of driving the company’s marketing plans, developing and implementing sales strategies to expand the reach of the company’s products using technology and other modern marketing techniques.

Job Duties and Responsibilities include, but are not limited to:

 Conduct market research to identify selling possibilities and evaluate customer needs
 Actively seek out new sales opportunities through cold calling, networking and social media
 Set up meetings with potential clients and following them up
 Prepare and deliver appropriate presentations on company products
 Create frequent reviews and reports with sales and financial data
 Ensure the availability of stock for sales and demonstrations
 Participate on behalf of the company in exhibitions or conferences
 Negotiate/close deals and handle complaints or objections
 Collaborate with team members to achieve better results
 Gather feedback from customers or prospects and share with internal teams
 To perform other functions as may be assigned by the Supervisor/Management
Required Qualifications
 Bachelor’s degree in marketing, business, or related field.
 Proven work experience in sales and marketing
 Knowledge of modern marketing techniques.
 High-level communication and networking skills.
 A passion for sales.
 Understanding of commercial trends and marketing strategies.
 Good project management skills.
 Excellent interpersonal skills.
 Ability to work well under pressure.

Customer Care Personnel
Job Location: Lagos

Job Summary
The Customer Service Executive will be in charge of interfacing with customers, providing relevant information about company products. The ideal candidate will have good communication skills, marketing skills, capacity to take initiative and think outside the box. He or she must be proactive in resolving customer enquiries.
Job Duties and Responsibilities include, but are not limited to:

 Answering calls professionally and providing information about products and services, take/ cancel orders, or obtain details of complaints.
 Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
 Follow up to ensure that appropriate actions were taken on customer’s requests.
 Resolving customer complaints and referring unresolved customer grievances or special requests to designated departments for follow up.
 Staying connected and updating clients on available products.
 Giving the right pitch to potential customers, so they end up buying the products



Required Qualifications
 A bachelor’s degree in administration or related field.
 A minimum of 2 years' experience.
 Excellent interpersonal and written and oral communication skills.
 Advanced emotional intelligence skills
 Knowledge of CRM systems.
 Computer skills.
 Ability to work under pressure

Personal Assistant to the Managing Director
Job Location: Lagos

Job Summary
The Personal Assistant will be in charge of providing comprehensive support to the Managing Director, managing the itinerary and communications of the company MD and will be expected to perform a variety of administrative roles as authorized by the MD. The candidate should be able to anticipate needs, think critically and offer solutions to problems with a high level of confidentiality.

Job Duties and Responsibilities include, but are not limited to:

 Providing administrative assistance, such as writing and editing e-mails, drafting memos, and preparing communications on the executive’s behalf
 Maintaining comprehensive and accurate records
 Performing minor accounting duties
 Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary
 Answering phone calls in a polite and professional manner
 Managing the executive’s calendar, making appointments and prioritizing the most sensitive matters
 Report writing and preparing presentations for the Managing Director
 To perform other functions as may be assigned by the Supervisor/Management

Required Qualifications
 Bachelors Degree in any field
 Significant executive support experience
 Technical proficiency and problem-solving skills
 Strong verbal and written communication skills.
 Exceptional organizational skills and impeccable attention to detail.
 Make appropriate, informed decisions regarding priorities and available time.
 Ability to complete a high volume of tasks and projects with little or no guidance.
 Ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround.
 Able to maintain a high level of integrity and discretion in handling confidential information.

Internal Auditor
Job Location: Lagos

Job Summary
The Internal Auditor will be in charge of improving operations by bringing a systematic and disciplined approach to the effectiveness of risk management, control, and governance processes. The successful candidate will possess a thorough knowledge of accounting procedures and a sound judgment required to add value and improve the organization’s operations.
Job Duties and Responsibilities include, but are not limited to:

 Evaluate comprehensive business processes and transactions to analyze productiveness of controls and risk alleviation.
 Investigate reported occurrences of fraud, embezzlement, theft, waste, etc.
 Conduct timely implementation of risk-based internal audits
 Perform all assigned audit assignment at financial, operational and administrative processes and systems.
 Evaluate internal audit suitability, efficiency, cost-effectiveness and internal controls effectiveness.
 Identify level of conformance with established rules, regulations, policies and procedures;
 Examine validity and reliability of financial, accounting and other data and report any deviations.
 Participate in audit engagement planning, reporting, scoping, execution and follow-up as defined.
 Obtain, analyse and evaluate accounting documentation, previous reports, data, flowcharts etc
 Act as an objective source of independent advice to ensure validity, legality and goal achievement
 Identify loopholes and recommend risk aversion measures and cost savings
 Perform and control the full audit cycle including risk management and control management over operations’ effectiveness, financial reliability and compliance with all applicable directives and regulations
 To perform other functions as may be assigned by the Supervisor/Management

Required Qualifications
 Bachelors degree in Accounting or related discipline
 Proven working experience as Internal Auditor
 Advanced computer skills on MS Office, accounting software and databases
 Ability to manipulate large amounts of data and to compile detailed reports
 Proven knowledge of auditing standards and procedures, laws, rules and regulations
 High attention to detail and excellent analytical skills
 Sound independent judgement

Application Instructions: To apply for this position, submit your CV and Cover Letter to gbmhiringmanager@gmail.com
You must use the particular vacancy you are applying for as the Subject of your email
Application deadline: 22nd September, 2021
Only short listed applicants

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