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Why Is My Netgear Orbi Router Not Connecting To Satellite? - Science/Technology - Nairaland

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Why Is My Netgear Orbi Router Not Connecting To Satellite? by OrbiSetup: 12:45pm On Sep 23, 2021
Having a tough time trying to connect your Netgear Orbi router to the satellite? If the answer is yes, then it is recommended that you power cycle your Orbi devices. Tried that but it went in vain? No problem! If one solution didn't work for you, that doesn't mean others won't. In this post, you'll find some of the most effective tips that'll help you troubleshoot the 'Netgear Orbi router not connecting to the satellite' issue in no time. So, let's get started.

Fixed: Netgear Orbi Router Not Connecting to Satellite

Press the Sync Button

One of the biggest reasons why users face issues while trying to connect their Orbi router to the satellite is because they forget to press the Sync button on either of their devices. If you are making the same mistake, rectify it right now! Make sure that you have pressed the Sync button on both your WiFi devices.

Perform Netgear Firmware Update

Updating the firmware of your Netgear Orbi router can also help you get rid of the 'Orbi router not connecting to the internet issue. So, walk through the guidelines mentioned below and perform Netgear firmware update:

1. Firstly, make sure that your Orbi router is getting enough power supply.
2. Also, ensure that your Orbi router is well connected to the existing modem.
3. Launch a web browser on your PC and access the Netgear Orbi login page.
4. Head over to the Settings menu and select Administration.
5. Look for the Firmware Update option.
6. Once found, click it, and follow the on-screen prompts.

In this manner, you'll be able to update the firmware of your Netgear Orbi WiFi device.

Get the Sync Button Fixed

Chances are that the Sync button on one of your Netgear Orbi devices is damaged, due to which they are not able to sync. Therefore, check the same. If what we are talking about is true, then get the needful done.

Once the Sync button has been fixed, try to connect your Orbi WiFi router to the satellite. Are you able to? No? Well, then keep reading.

Place Your Orbi Devices in Close Proximity

Have you placed your Netgear Orbi router far from the satellite? And, there! You've found another reason that might be stopping your WiFi devices from syncing. To troubleshoot the issue, we recommend that you place your Orbi devices next to each other. But, not too close. Otherwise, their WiFi signals might clash and force you to face another technical issue.

Also, ensure that your Orbi devices are kept away from cordless phones, washing machines, baby monitors, Bluetooth speakers, refrigerators, microwave ovens, treadmills, televisions, etc. The reason being, such devices can interfere with the WiFi signals of your Orbi router as well as satellite thereby disabling them from performing well.

Reset Your Netgear Orbi Router

If nothing has worked for you so far, then resetting your Netgear Orbi router might be the best bet for you.

Here are the guidelines that you need to follow to restore your Netgear Orbi router:

1. Open an internet browser on your computer and go to the orbilogin page.
2. Then, navigate to Advanced > Administration.
3. Look for the Reset option. Once found, select it, and click Yes to confirm your decision.
4. Now, give your device a minute or two to get restored to the default mode.

Once you are done resetting your Netgear Orbi WiFi router, install it from scratch and try to connect it to the satellite.

The Conclusion

And, that's it! With this, we've concluded our post on how to troubleshoot the 'Netgear Orbi router not connecting to the satellite' issue. We hope that the troubleshooting tips mentioned above helped you thoroughly in fixing the issue you were facing with your WiFi device.

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