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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Apply Now/vacancy - Business Manager (concierge) (484 Views)
Eduwalt Concierge Limited Job Recruitment / Apply Now - Vacancy Closes On 18 December 2018 / A Friends Interview Experience At Pals Concierge. (2) (3) (4)
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Apply Now/vacancy - Business Manager (concierge) by Nobody: 9:59am On Sep 28, 2021 |
Our client, a key player in the health industry is currently in need of a Business Manager (Concierge) that will be responsible for maximizing the business’ operating capabilities for the organization's concierge services Location: Lagos, Nigeria Experience Level: Minimum of 6 - 10 years operations management/customer management experience. Job Position: Business Manager (Concierge) Responsibilities - Operations and Process Management: - Design end to end operations processes to enable the business to deliver concierge services in an elegant and bespoke manner, to target market and High Networth Individuals (HNIs). - Oversee the relevant teams in strategy and budget development. Work with the finance team to track and manage costs, recommending solutions that will improve profitability. Brand Management: - Act as subject matter expert in luxury service delivery industry trends, consumer targets & behaviors. - Supports strategy, innovation, and key growth opportunities for the brand. - Supports PR on brand messaging and storytelling strategy; supports key brand event activations (conferences, brand partnerships, experiential activations, etc.) Collaboration: - Work closely with Centre of Excellence teams to build and secure support and resources for business operations and initiatives. - Collaborate with & regularly follow up with the various department heads to ensure proper execution of plans. People Management: - Set clear goals and expectations for the team. Measure performance, provide feedback, and hold team members accountable. - Mentor & develop leaders and staff Salary: Very Attractive Preferred experience: - First degree in a relevant field from an accredited institution. - Luxury and/or lifestyle industry experience is a plus. - Polite and confident with excellent communication skills both verbally and written. Ability to make a good first impression. HOW TO APPLY: Interested and qualified candidates should send CV to 'careers@wallstreet.com.ng' and use the job position as the subject of the email.
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