Enroll Microsoft Dynamics CRM Certification Course

KBS Training Institute is passionate about offering responsive support to Microsoft Dynamics CRM users. Our awesome support staffs provide on-demand technical assistance with routine maintenance, technical issues and small CRM additions and changes. They are experienced, dedicated, and ready to respond quickly to customers’ needs.

Participants:
Intermediate technical recommended. Understanding of data and relational databases helpful. Since the CRM course is focused on the application and not on processes, this training is not recommended for end-users, but rather is more appropriate for those who will be customizing or supporting the application.

Topics Covered
CRM Overview and Navigation
Sales, Marketing, Service, and Service Scheduling
Advanced Find, Charts, Dashboards, and Report Wizard
Users, Teams, Security Roles, and Security Structure
Data Management and Duplication Detection
Processes: Workflows, Dialogs, and Process Flows
Configuration: Forms, Fields, System Views and Charts

CRM Foundation Course

This CRM Dynamics course provides the essentials skills for all users of Microsoft Dynamics CRM; all of the content is relevant throughout the system.
Navigating the system
Key Data Entities
Searching for Records
Working with Records
Personal Views
Introduction to Charts
Activity Management
Outlook Integration

CRM Sales Course
Designed specifically for sales staff this course covers the areas of:
Working with Leads
Telesales / Lead Qualification
Working with Opportunities
Creating Quotes / Adding Products
Goals & Metrics

Contact Us For More Information
Address
Mythrivanam, Ameerpet
Hyderabad 500072
Mobile: +91-9848677004
Mail ID: info@kbstraining.com / kbstraininghyd@gmail.com
Course Site: https://www.kbstraining.com/microsoft-dynamics/microsoft-dynamics-crm.html
Home Page: https://www.kbstraining.com/