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Nairaland Forum / Nairaland / General / Jobs/Vacancies / Vacancy For Case Officer (263 Views)
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Vacancy For Case Officer by desolas(f): 1:59pm On Nov 23, 2021 |
Our client, Nigeria’s first advanced paramedic (Emergency Medical Services) company is looking for passionate medical doctors to join its team. JOB DESIGNATION: Case Officer JOB LOCATION: Lagos, Contact Centre Person Specification: • Minimum Education: RN • Minimum Inherent Job Experience Required: 5 Years Practical HMO Experience • Competencies: • Familiarity with medical emergency spectrum and protocols • Must have a Customer Focused Positive Attitude • Must take initiative and be proactive • Communication verbal and written • Prioritize tasks and responsibilities • Planning/Organizing • Interpersonal skills • Clinical acumen • Negotiation Responsibilities • Participate in the smooth operation of the emergency medical division • Attends to all calls promptly while exercising care and diligence when on duty • Self-upgrade of technical skills and knowledge to ensure high standards of delivery at all time • Review performance measurement reports • Promote functional teamwork • Attend monthly operations meeting • Submit reports as and when due • Report on all operational issues, opportunities, development plan and achievements • Monitors crews in terms of quality of service • Comply with operational systems to maintain high standards of delivery • Provide relief support to other staff • Maintain regular consistent and professional attendance, punctuality, personal appearance, office conduct, and adherence to health and safety procedures • Vehicle / Jump Bag checklists and stock taking and do requisitions as and when needed • Ensure all bags are stocked and equipment’s are functional as per all health regulations • Ensure a safe workplace without risk to health through creation of standard health and safety procedures • Guide against abuse of company assets • Facilitate all cases to ensure processes are adhered to and customer satisfaction is achieved. Co-ordination of: Ground ambulance transfers, Air evacuations, Claims investigation, Medical escorts, Drug and alcohol, procedures, Health and safety talks, Pre-flight assessments, Medical standbys, Medical reports, Home/Hotel visits, Follow Up on Cases and all appointments for Assist/Concierge/Concierge Interested candidate should send their CVs to gts.recruitments@gmail.com with job title as the subject of the mail. |
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