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Sales And Service Coordinator by latestroles716: 11:31am On Nov 25, 2021 |
Sales and Service Coordinator Location: Apapa, Lagos Job Duties: Understand customers’ needs and requirements and route qualified opportunities to the appropriate sales team for further development and closure. • Schedule and attend client meetings. • Represent the company in industry related events. • Create a database of client on the company server • Source new sales opportunities through phone calls and emails and conduct research on prospective clients. • Liaise with the sales team to ensure proper pre and post sales service. • Manage the sales order processing from customer order placement, to follow up on coordination with logistics, and delivery to customer. • Act as the point of contact for the different clients and handle all communication and inquires, from order placement until final payment. • Ensure that all deliveries are handled in line with customers policies. • Control the invoicing process and follow-up until payment received • Support the service Team, in planning the maintenance contract, service Visits/Plans and spare part allocation. • Prepare monthly reports of businesses generated through promotional activities and new business opportunities. • Developing new business with existing and potential clients • Respond to all queries and complaints from clients as regards the company’s products and services • Work with colleagues in the business development team to improve overall sales, customer experience and satisfaction. Requirement 1. Atleast 3 years of experience 2. Hands on experience is a must 3. B.Sc Degree Qualified CVs should be sent to peace.nwachukwu@willerssolutions.com |
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