About M-KOPA
M-KOPA is a fast-growing Fin Tech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

The Sales Administrator will support and manage administrative formalities like Commission issues, service issues, organize meetings, organize logistics, calling to Non selling DSRs, SMS to DSRs about Promos and changes, and manage low-level Reporting.

Key Accountabilities
Liaise with other Functions on behalf of Sales, for Complaints and Improvements
Registers DSRs and Maintains the DSR Database
Organise Regular Meetings
Organise Logistics as required.
Responsibilities
Registers DSRs in a Timely Manner
Ensure DSR Complaints are escalated and resolved within agreed timelines
Manage “Leave Schedule” of the Sales Department
Coordinate and Manage DSR related activities
Ensure all relevant reports required of Sales Admin are published within Timelines.
Ensure all registered DSRs have signed contract forms.
Ensure regular calls to Non selling DSRs to ensure churn is under 10%

Requirements
A First Degree Higher or a Higher National Diploma Holder
2+ years’ experience in a corporate. Exposure to working on a CRM Preferred.
Basic excel skills, should be fluent in English and Pidgin
Should have a process-oriented mindset
Excellent Presentation, Communication, Coaching, and People Skills
Good Planning and Organization skills
Ability to work calmly under pressure.

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’ or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.

How to Apply
https://elitejobsng.com/job/sales-administrator-at-m-kopa/