Over time, visitors and clients have had the course to ask some mind bugging questions that begged for answers and solutions. Some of these questions have raised issues that have improved our services over the years.
Today, we take out time to ensure visitors and clients understand our modus operandi as well as aspects that benefit them most. Please find this frequently asked questions relevant to your informational needs.


The company is a Customs Licenced Agent, member of ANCLA, FIATA & IFCBA, with seasoned experience too. Our greatest strength and competence also lies in assisting clients with customs-related services at moderate charges.
We render services that span across shipping of containerized and non-containerized goods from seaports to seaports. We offer advice on insurance and proper documentation and provide a unique ground for customers to get adequately informed, updated or be abreast with the essential documents needed for each shipment.

What is Bowa Gate Global Limited Coverage?

The company has a global network , with reliable partners spread across countries in the world. We covered Asia, Europe, North and South America, Australia and Africa.
If you have a shipment in Dubai, China, Poland, India, Germany, USA, Brazil, United Kingdom, Canada, Indonesia and others?Kindly use the Quote Form, or send through the contact page. You may as well drop us a message via WhatsApp. We will assist you in any service you may request.

What Type of Goods do you Ship?

We can ship in all categories of goods, except contrabands such as bomb equipment, arms and ammunitions, warship equipment, banned drugs like cocaine, marijuana, etc.
We can also ship dangerous goods, items of sensitive and hazardous nature even though they are all subject to the terms of the countries’ port of loading and destination. These goods have different rates from those of normal goods. Their mode of shipment may be through air or sea freight, but it depends on the type of goods. the type of goods is a strong determining factor.

Do you offer pick-up service and Local Logistics?

YES, we do! We only require you to provide the contract addresses of affected from both points of contacts, i.e. point of pickup and point of destination. We assist in picking up the goods from the country you are shipping.


Do you cross-check goods sent to your warehouses?

Well, in order to avoid the possession or carriage of contraband goods, we reserve the rights to examine for the certainty that there are no implicating items, and that goes to all the goods sent to our office (even for export purpose).

How do I know the status of my goods?

Our Customer Service Relationship officers are up and actively handling this section as they make adequate moves to inform the customers promptly. Besides phone calls, SMS notifications, Email, we also offer our customers an on-site tracking facility to check the status or whereabouts of their shipments in the event where they wish to monitor their consignments by themselves.
We track each stage from point of pick-up, freight and shipping, customs clearance to delivery, forward information to the customer.

Can Clients pay for Freight & Customs before it Arrives in Nigeria?

Yes, even though it depends on the clients. Most clients have preferred to pay in advance (condition upon having completed all customs documentation processes). Otherwise, we allow payment when goods arrive and ready for pick-up.
We charge based on the route of the freight. Air freight forwarding can be charged either by weight or volume depends on the state of the commodities (solid, liquid or gases). By weight, kilogram can be used from countries like China, India, Nigeria, Germany, Poland, Indonesia, UAE, South Africa and other countries. Canada and USA use pounds (lbs) in weight measure.


Which shipping method do you specialize in?

Our vast knowledge and experience in shipping, we handle cargo on different routes especially air freight services. Our teams is professional in air shipping.

How do you handle lost or damaged goods?

Some times, some damages may be incurred by the airliners and shipping lines. If shipment damages or get lost in the process, airlines or shipping company will indemnify the consignee. Our job as a Freight Forwarder and Customs Agent is to help pursue the process of indemnification so our clients do not lose out on all grounds.

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