Background, I have a valid US Passport and an expired Nigerian Passport issued new in 2005 and expired 2010. Trying to go home in 4 weeks.

I called the Atlanta Home Office and was told that my regular (none e) passport can be renewed and to send it in.

I sent it in but to the Washington DC address since that was the address on teh form that I downloaded.

I got the unrenewed Passport back in the mail with my money order (wasted $40 in shipping) with a note saying that they don't renew regular Passports anymore, even though; (1) I was told in Atlanta verbally that they do still renew regular Passports and (2) the website says they do.

What gives?

Should I have mailed to Atlanta?

I will call tomorrow and try to reach someone in Atlanta again.

Senseless,

So I called Atlanta and was told the mistake I made was sending it to Washington (that's the address on the form), so here we have two offices of the same government following different procedures - na wa for our country o!

Success!!!

I just received my renewed regular passport back from Atlanta.

So it's true that you can renew your expired paper passport

I was also able to get the new ECOWAS passport in Ibadan in two days. I have the contact info for a friendly person at Ibadan Immigration if needed.

EuroMeko:

I was also able to get the new ECOWAS passport in Ibadan in two days. I have the contact info for a friendly person at Ibadan Immigration if needed.

at what friendly rate?

All I have is contact info.

thanks for this info.please do you have dedicated phone numbers of the Nigerian consulate in Atlanta?
pls respond asap.

Consular
(770)-394-6261
(770) 394-6237
Immigration
(770)-394-5233
(678) 720-0021
Mission’s Switchboard
(770)-394-5245

i tried calling the numbers.nobody is picking it.do have any of their extensions' number?

First rule of thumb. Don't assume that because they are in the US that they suddenly have gained some level of high level customer service.

It took me repeated tries, alternating numbers, begging for help, getting abused by some receptionist, before I could get my passport renewed.

Moral of the story is tenacity.