Please house, if my post is in wrong place pardon me.

There's issue that I need help as to how to go about it. The continue VOTER'S REGISTRATION that is going on
We went to the registration center with our PRE code which was done online as required by INEC on their Portal www.cvr.inecnigeria.org but the official at the INEC office keep rejecting the code and insisted that we must join the queue and start afresh. This is happening in Gombe
Is there any line to call and make our complain please.