In recent time some of us discovered that anytime we recharge our meter PHED removes half of the amount recharged as a debt no one knows about,
The last time I recharged N5000, 2500 was used to settle a debt I do not know about. Its not just me oh. Even when I recharged for the church the same thing and a neighbour confirmed the same thing. He even thought it was an increase in tariff but I know they are not allowed to arbitrarily increase tariff and later I got an email after recharging stating it was for an unspecified debt.

I tried their official customer care number as shown in the pic but it is not going. I checked their website but no press release same for their fb page. I even sent them a dm but no response after days now.

This is criminal and very wrong the implication is that my NEPA /PHED bill has doubled meanwhile income has not doubled. We are already managing electricity usage so as to afford the bills but with this latest development it is the height of frustration.

Please nairalanders can anyone explain the justification for this. This is a meter we have been using for years and only just started experiencing this this year